Purpose: True Title Company is currently seeking an Escrow Processor to join our O'Fallon, Missouri office. As an Escrow Processor, you will have the chance to be a part of our expansion into neighboring counties once you have completed our comprehensive training program. We take pride in being one of the fastest-growing and most innovative title companies in the greater St. Louis area. At True Title, we value teamwork, support, and growth. When you become a member of our team, you can expect to receive ongoing support, training, and encouragement. Our unique profit-sharing and commission programs ensure that your income potential keeps expanding, while our training and mentorship programs.
Be a part of our team by assisting escrow closing officers with the closing process, primarily from the closing table through disbursement, recording, and post-closing. Consider joining our inclusive, people-first culture, where our values are the guiding principle for the customer service we provide for our agents, clients, lenders, builders, and attorneys.
Reports to: Escrow Division Manager (direct); Escrow Closing Officer (indirect)
Primary Duties & Responsibilities
Some or all of the following duties & responsibilities may be assigned to the Escrow Processor as business needs dictate:
· Assist the Escrow Officer in the processing of residential and commercial closing files in some or all of the following tasks:
o Review sales contract and loan documents to ensure compliance at closing, noting appropriate "target" dates such as the title/survey objection date;
o Review title commitment to ascertain what requirements must be met in order to issue final title policy(ies), and work with Escrow Closing Officer to complete requirements;
o Obtain payoffs from lenders, homeowner/condominium associations, water, sewer & trash servicing companies, county and city taxing authorities ,and any other person/entity necessary in the transaction;
o Collect and prepare necessary documentation to complete the closing transaction;
· Upon completion of the closing transaction, assist the Escrow Closing team in the post-closing process, in some or all of the following tasks:
o Prepare final loan package and send to lender;
o Review closing ledger for accuracy and disburse file in accordance with ledger and lender's closing instructions, including the printing and mailing/overnighting of checks and initiation of wires, if any;
o Prepare the Final Closing Package and review the documents to be recorded for accuracy/compliance;
o Submit final file to Escrow Assistant for recording within the established timeline.
· Greet clients and answer phones in professional manner; provide exceptional written and verbal communication to agents and clients. Address client needs in a prompt, professional and courteous manner. Correspond with lenders, builders, agents and attorneys as needed.
· Update job knowledge by routinely participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
· Enhance company reputation by accepting ownership for accomplishing new and different requests. Explore opportunities to add value to company and key accounts.
· If applicable, perform any and all duties of Escrow Assistant, including but not limited to:
o Open title and closing file within the operating system;
o Approve wires;
o Prepare documents for recording and electronically record (or prepare and send overnight package for counties without e-recording option).
· Other duties as assigned by supervisor.
Requirements
· Strong problem-solving skills and desire to dig into complex title issues and identify solutions;
· Ability to manage multiple tasks while maintaining strong attention to details and timelines.
· 1+ years of direct real estate experience in the title insurance industry and/or mortgage industry; familiarity with standard title insurance and/or mortgage lending concepts, practices and procedures; actual closing experience preferred
· Proficiency in MS Office applications (Word, Excel) title insurance software and/or mortgage loan closing software
· Notary certification required (if not currently a notary, must get certified immediately upon hiring)
· Missouri title agent license (if not currently licensed, must obtain promptly upon hiring)
· High school diploma or GED required (college degree or paralegal certified preferred)
· Fluency in English, with preference for bi/multi-lingual candidates
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
