EUHW Lifecycle Support Specialist

Description

The End User Hardware (EUHW) Lifecycle team is responsible for completing the asset lifecycle for end user hardware devices, the Leidos team will deliver the services to ensure the end user devices are ready to enter the disposition phase and return them to the property owner.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Job Summary:

Leidos is seeking a Lifecycle Support Specialist to support the end-of-life cycle activities of end user devices as one of the key members of the EUHW Lifecycle team. The candidate will be responsible for working in a warehouse environment and processing end user devices through receipt, demilitarization and disposition processes.

This position is contingent upon contract award to Leidos.

Primary Responsibilities

• Receive, inspect, and prepare end user devices for demilitarization

• Utilize established processes and procedures to clear BIOS passwords

• Maintains detailed records of all assets as well as step-by-step milestones of the demilitarization process.

• Troubleshoots hardware and software issues in the production environment

• Communicates with internal stakeholders regarding order status

Basic Qualifications

• US Citizen

• DoD Secret Clearance

• High school diploma and 3-5 years of prior related work experience

• Must demonstrate expertise in computer operation

• Must demonstrate expertise in working with Microsoft Excel

• Excellent customer service skills

• Excellent oral and written communication skills

• DOD 8570 Certification or ability to obtain within 6 months of hire

• Must be able to lift 25lbs

• Must be able to move 100lbs utilizing hand carts

Preferred Qualifications

• Organized and detail-oriented

• Self-motivated/ self-directing

• Strong collaboration, prioritization, and adaptability skills required

• Ability to work in a warehouse environment

• Ability to effectively communicate with all organizational levels (SME to Senior Management)

• Experience working in fast paced and schedule driven environments

Pay: $55,000.00

HP-Leidos Logistics and BIOS Clear

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.