ABOUT WORLD’S FINEST CHOCOLATE: World’s Finest Chocolate does more than just make delicious chocolate. Since 1949, we’ve helped our fundraising customers raise over $4,600,000,000! These funds are used to buy playgrounds, pay for reading specialists, purchase musical instruments, fund field trips, and more. Our employees work as a team to support our company’s mission: To Deliver Extraordinary Value with Fun & Purpose.
POSITION OVERVIEW: As a Field Sales Manager, you will lead a team of Field Sales Representatives who sell our premium chocolate fundraising products and comprehensive fundraising solutions to schools, organizations, and other groups to achieve high sales. This is a remote, in-territory leadership role with responsibilities including coaching and managing Field Sales Representatives, overseeing cold calling and in-person sales strategies, and ensuring the execution of best practices to run strong fundraisers. You will report to the Director, US Sales – Fundraising, working closely to drive growth, exceed sales targets, and optimizing sales activities using CRM and mapping tools.
KEY RESPONSIBILITIES
- Team Leadership: Manage a team of 15 Field Sales Representatives focusing on training, coaching, and performance development. Audit sales funnels and CRM activity to ensure consistency, accountability, and alignment with company standards.
- Territory Development: Oversee and support the Field Sales Representative in executing their list-based territory plans, including cold calling, strategic follow-up execution, networking, and market development to drive new business.
- Sales Coaching: Evaluate and improve in-person sales presentations, ensuring alignment with company messaging.
- Fundraiser Execution: Support representatives in planning and launching successful fundraising campaigns, including use of a strong student incentive program, school kickoff events and motivational presentations.
- Client Communication: Ensure clear, professional, and responsive communication with sponsors throughout the fundraising cycle.
- Utilize Tools: Train and enforce the use of sales tools, including CRM systems, Sale Tracker, and Resource Kit.
- Post-Sale Strategy: Guide representatives in fundraiser wrap-ups, gathering feedback, securing re-signs, and generating referrals.
- Performance Tracking: Monitor key sales metrics (visits, presentations, close rates, total sales, retention) and provide regular coaching to drive continuous improvement.
Required Experience and Qualifications:
- Self-motivated with a strong drive to achieve and exceed sales targets.
- 3-5 years in sales or field-based roles, including 1–2 years in a supervisory leadership capacity.
- Fundraising experience preferred.
- Bachelor’s degree in business or a related field preferred but not required with equivalent experience.
- Proven ability to coach and motivate sales representatives to exceed targets.
- Experience managing remote teams or working in a decentralized sales structure.
- Strong understanding of the full sales cycle, from prospecting to customer retention.
- Comfortable presenting to school leaders, community organizations, and nonprofit groups.
- Ability to interpret performance metrics, identify opportunities, and implement action plans for continuous improvement.
- Proficiency in using CRM systems and sales tracking tools.
- Strong communication and presentation skills with the ability to build and maintain client relationships.
- Ability to work independently and manage a full-time remote schedule.
- Willing and able to travel up to 50% and live near a major airport.
Why Join Our Team:
- Competitive Compensation: Base salary $75K plus bonus opportunities, and performance-based incentives.
- Expenses Covered: Cell Phone and all work-related travel
- Comprehensive Benefits: Medical, dental, vision insurance, and 401K with company match.
- Paid Time Off: Generous PTO policy including half-day Fridays during summer months.
- Comprehensive Training: Virtual and in-field training from fundraising experts.
- Supportive Team: A robust onboarding program makes you feel like part of the team on day one, and a collaborative environment with WFC’s management and your fellow employees.
- Clear Growth Path: Achieve your personal and professional development with clear career opportunities for progression.
How to Apply: If you are passionate about sales and excited about the opportunity to build strong communities by promoting World’s Finest Chocolate fundraising solutions, we encourage you to apply. Please visit www.worldsfinestchocolate.com/careers and submit your resume detailing your relevant experience.
World's Finest Chocolate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status. We encourage individuals of all backgrounds to apply and join our mission to make a difference in communities through fundraising.
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