General information
Requisition # R61511 Locations USA-CA-Altadena Posting Date 07/01/2025 Security Clearance Required Public Trust/Suitability Remote Type Onsite Time Type Full timeDescription & Requirements
Transform the future of federal services with ManTech! Join a vibrant, energetic team committed to enhancing national security and public services through innovative tech. Since 1968, we’ve partnered with Federal Civilian sectors to deliver impactful solutions. Engage in exciting projects in Digital Transformation, Cybersecurity, IT, Data Analytics and more. Ignite your career and drive change. Your journey starts now—innovate and excel with ManTech!ManTech seeks a motivated, career and customer-oriented Field Technician to join our team in Altadena, California.
Responsibilities include but are not limited to:
- Resolves a broad range of technical issues in support of customer’s computer and mobile hardware, software and network related issues
- Install, configure and troubleshoot software
- Maintain and update records and tickets using ServiceNow
- Provides support on an as needed basis outside of normal business hours
- Learn customers hardware and software environment to assist in manufacturing and fabrication support
- Alerts management to issues that may require escalation with details of the situation
Minimum Qualifications:
- 3-5 years desktop systems support experience in mid-to-large environments.
- At least one Technical Certification such as:
- Apple (ACMT, ACSP)
- Windows (MCSE, MOS)
- CompTIA A+
- Experience using the ServiceNow problem/ticket management systems
- Strong understanding of Apple 15.3.1 Sequoia
- Experience with desktop imaging process and provisioning and managing computers in an Active Directory environment
- Familiar with Windows 11, Linux-RedHat 7, Apple Jamf, Personal Identification Verification (PIV), Two Factor Authentication
Preferred Qualifications:
- Bachelor’s or associate degree in a technical discipline from an accredited college or university
Security Clearance Requirements:
- Must be a U.S. Citizen and be willing and able to obtain a Public Trust prior to starting this position
Physical Requirements:
- Must be able to be in a stationary position more than 50% of the time
- Constantly operates a computer and other office productivity machinery, such as a computer
- The person in this position frequently communicates with co-workers, management and clients, which may involve delivering presentations ad must be able to exchange accurate information in these situations
The projected compensation range for this position is $52,900.00-$88,900.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it’s employees beyond just compensation. ManTech’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
ManTech International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with ManTech, please email us at [email protected] and provide your name and contact information.
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