The Field Training Manager will be responsible for the development of our onboarding program for new field-based team members and leaders in addition to providing in-person training for our field leadership teams. You will be planning and implementing training programs and workshops in a way that is interesting and impactful to our field leadership Team members.
This role will rotate between different work sites, evaluating staff performance in real-world situations and providing additional group and one-on-one training to bring performance up to par with expectations. This role will be the subject matter expert on car washing and will be a resource to all operational team members.
Supervisory Responsibilities: Oversee the daily activities of training associates and consultants.
This role will rotate between different work sites, evaluating staff performance in real-world situations and providing additional group and one-on-one training to bring performance up to par with expectations. This role will be the subject matter expert on car washing and will be a resource to all operational team members.
Supervisory Responsibilities: Oversee the daily activities of training associates and consultants.
Job Responsibilities
- Identifying and assessing the current and future training needs through job analysis, career paths, annual performance appraisals and consultation with the field leadership team.
- Spends time on site teaching and training car wash staff on proper car wash operating procedures
- Ensures training programs and materials are current, accurate and effective.
- Develop content and assessments utilizing the Learning Management System (LMS)
- Developing overall or individual training plans as needed.
- Deploy a wide range of training methods based on participants’ needs.
- Conduct effective induction and orientation sessions.
- Monitor and evaluate training program’s effectiveness, success and ROI
- Resolve any specific problems and tailor training programs as necessary
- Maintain a keen understanding of training trends, developments and best practices.
- Identifies problems and opportunities such as operational changes or industry developments that training could improve
- Ensures that training milestones and goals are met while adhering to approved training budget
- Conducts or facilitates required and recommended training sessions
- This role will need to travel 70% or more which includes market visits, day travel and overnight travel.
Required Skills and Qualifications
- 1+ years of site management experience; multi-unit experience preferred
- Strong car wash technical operational skill
- Ability to moderate large groups
- Ability to lead a full training cycle
- Knowledge of talent management and succession planning methods
- Good time management skills
- Excellent decision making and organizational skills
- Great interpersonal and communication skills
- Sense of ownership and pride in your performance and its impact on the company’s success
- Proficiency in MS Office
- Extensive travel of 70% or more Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
- Prolonged periods sitting at a desk and working on a computer.
- Working in outdoor weather environments
- Must be able to lift up to 15 pounds at times.
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