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Fine Dining Breakfast Server at the Heirloom Room Creekside Restaurant & Bar - Gatlinburg

Aatmos
Sevierville, Tennessee
Full time
2 weeks ago

Job Summary:
The position of a fine dining server is to serve all guests and take care of their needs and requests as it pertains to their dining experience. They are also responsible for bringing the guest exceptional customer service by menu and product knowledge, completing correct orders, timely/friendly service, and anticipating and accommodating any and all of the guests needs.


General Responsibilities

  • Ensure that food is prepared correctly and to customers satisfaction as well as company standards; return incorrect or improperly cooked orders to kitchen

  • Serve food and beverages to guests as per the restaurants standards in a friendly, timely and efficient manner

  • Ensure that the guests have a pleasant dining experience

  • Have knowledge of wine, whiskey & bourbon and how they pair with the various menu items.
  • Obtain complete knowledge about ingredients, flavors and suggestions about menu items and wine/liquor selections

  • Inform guests about special items for the day and menu changes.

  • Take food and beverage orders

  • Collect plates and clear the table as customers finish their meals

  • Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Follow Aatmos safety procedures
  • Have an understanding of all menu items
  • Process guest’s checks and submit closing paperwork in a timely and accurate manner.
  • Check identification to verify the customer is of legal drinking age.
  • Provide knowledge of the local area to patrons

Benefits:

  • Health Insurance
  • Discounted Vision and Dental Insurance
  • Discounted Hotel Rooms
  • Paid Time off / Vacation Pay
  • Sick Pay
  • Daily Pay with ZayZoon
  • High School diploma or equivalent preferred but not required
  • Minimum 1 year of fine dining service and preparation experience is preferred but not required
  • Quality food and excellent customer service ratings
  • Ability to lift 25 pounds
  • Ability to stand for long periods of time
  • Ability to perform consistent work to the highest standards
  • Ability to interact with guests in a pleasant, friendly way
  • Ability to multi-task and manage multiple guests at a time

At AATMOS, we value our employees and offer a range of benefits including competitive pay, opportunities for career advancement, and a positive work environment. Join our team of dedicated professionals committed to providing outstanding guest experiences.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the role.
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