Overview: We are seeking a highly organized and professional Front Desk Agent for second shift (2pm to 10pm) to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and creating a positive impression for our visitors and clients. This is a full-time position with opportunities for growth and advancement. Duties: - Greet and welcome visitors in a friendly and professional manner - Answer phone calls, take messages, and direct calls to the appropriate person - Manage incoming and outgoing mail, packages, and deliveries - Schedule appointments and maintain calendars - Assist with event planning and coordination - Transcribe meeting minutes and other documents as needed - Maintain office supplies inventory and place orders when necessary - Perform general administrative tasks such as filing, scanning, and data entry - Ensure the reception area is clean, organized, and presentable at all times Qualifications: - Proficient in using Google Suite (Docs, Sheets, Slides, Calendar) - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Previous experience in office management or administrative roles is preferred - Excellent verbal and written communication skills - Familiarity with phone systems and ability to handle multiple phone lines - Attention to detail and accuracy in handling sensitive information - Ability to work well under pressure in a fast-paced environment - Strong customer service skills with a friendly and professional demeanor We offer competitive compensation based on experience along with benefits such as [insert specific benefits here]. If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Ability to Commute:
- Grand Rapids, MI 49548 (Required)
Ability to Relocate:
- Grand Rapids, MI 49548: Relocate before starting work (Required)
Work Location: In person
