**Job Summary:** We are seeking a professional and courteous Front Desk Agent to join our team. The ideal candidate will have a background in hospitality and excellent customer service skills. **Duties:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide information about hotel services - Assist with reservations and room assignments - Process payments and maintain guest accounts - Answer phone calls and direct them appropriately - Perform night audit duties as needed - Resolve guest issues promptly and effectively **Experience:** - Previous experience in hospitality or hotel management preferred - Proficiency with phone systems and computer software - Strong customer service skills with a focus on guest relations - Bilingual abilities are a plus This position offers the opportunity to work in a dynamic hotel environment, interacting with guests from diverse backgrounds. If you are passionate about providing exceptional service and enjoy working in a fast-paced setting, we encourage you to apply for the Front Desk Agent position.
Job Type: Full-time
Pay: $14.63 - $15.10 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Ability to Commute:
- Yorktown, VA 23693 (Required)
Ability to Relocate:
- Yorktown, VA 23693: Relocate before starting work (Preferred)
Work Location: In person
