Front Desk Agent

Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors as they arrive at the front desk.
• Manage phone calls, emails, and inquiries with excellent phone etiquette.
• Schedule appointments and maintain an organized calendar for the office.
• Perform administrative tasks such as data entry, filing, and document management.
• Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
• Handle correspondence and assist with proofreading documents as needed.
• Collaborate with team members to ensure smooth office operations.
• Provide support in managing office equipment and technology.

Skills

• Previous experience as a dental receptionist or in a similar front desk role is preferred.
• Strong organizational skills with the ability to multitask effectively.
• Proficient in Google Suite and other office software applications.
• Excellent computer literacy to manage various administrative tasks efficiently.
• Bilingual skills are a plus for effective communication with diverse clientele.
• Strong proofreading abilities to ensure accuracy in documentation.
• Demonstrated ability to maintain professionalism under pressure while providing outstanding customer service.

If you are passionate about delivering exceptional service and thrive in a dynamic environment, we encourage you to apply for this rewarding opportunity as a Front Desk Agent.

Job Types: Full-time, Part-time

Pay: $22.37 - $23.54 per hour

Expected hours: No less than 20 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift

Work Location: In person