We are looking for a Full-Time or possibly part-time Dental Receptionist/Patient Care Coordinator in a very busy, modern dental office. Must be knowledgeable about computers. Must be ambitious, self motivated, dependable. Bi-lingual in Spanish and English is a huge benefit but not necessary. Dental and/or insurance experience is preferred, but willing to teach the right ambitious person. Pay is based on experience and demonstratable skills.
Duties/Responsibilities:
Greet customers courteously and help them feel welcome
Open/Close Doors
Manage patient and vendor communications via phone calls, emails and texts : assist patients to get scheduled, answer questions about treatment, take messages for teammates, and route calls to appropriate teammates.
Schedule patient appointments. Call and send text messages to confirm patient appointments
Patient intake : send forms electronically, review forms for completeness, accurately transfer patient information into patient files and prepare patient charts for treatment
Check Benefits/Insurance/Eligibility/Breakdowns and enter data accurately into patient charts
Calculate and collect copays and Present treatment plans
Print End of Day Reports & Deposit slips
Maintain order and cleanliness of front desk, lobby & restrooms
Maintain HIPAA and ePHI
Necessary attributes for this Position:
Enjoys working with and helping others achieve greatness in health and wellness.
High aptitude for great customer service
Conveys a positive attitude and calm demeanor even when met with adversity
Outstanding communication and interpersonal skills
Excellent organization and attention to details
Effectively manage multiple tasks at the same time with the ability to prioritize tasks
Self-Motivated, dependable and trustworthy
Ability to navigate information and communicate with teammates to resolve patient inquiries quickly.
Understanding of the importance of confidentiality and discretion.
Independent and group problem solving skills
Proactive initiative to strive for more and a strong desire to learn more or do new things to help the dental team.
Pay is based on demonstrated level of skills and experience.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 30 – 36 per week
Benefits:
- Dental insurance
- Employee discount
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Patient care is of high imprtance to us. Can you provide high quality patient care while being trustworthy and dependable to the entire dental team?
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk or Medical/Dental Receptionist: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Norfolk, NE 68701 (Required)
Ability to Relocate:
- Norfolk, NE 68701: Relocate before starting work (Required)
Work Location: In person
