Thank you for your interest at a great career opportunity with Chick-fil-A Bartonsville. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.
- Chick-fil-A has the highest customer satisfaction scores for 3 consecutive years
- Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
- On Forbes List for America’s Best Mid-Size Employer
- On Forbes List for Best Employer for New Grads
Here at Chick-fil-A Bartonsville, you'll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success. Your Success is our Success. In addition to working directly for an independent Owner/Operator, you will gain life experience that goes far beyond just serving a great product in a friendly environment.
Chick-fil-A Bartonsville is hiring a friendly face who loves to show hospitality and great customer service from the heart. As an Assistant Manager you will work in a fast-paced customer-focused organization that is preparing for growth. We are seeking a leader to support the business by communicating, tracking, training and coaching all team members on achieving service, quality and revenue goals as a team.
As an Assistant Manager you will oversee team members in the development of the business and in the continual pursuit of Operational Excellence while creating a positive work culture. The Assistant Manager is in constant contact with the leadership team and Owner/Operator as to what is happening in their scope of responsibility.
Opportunity:
We are looking for an enthusiastic restaurant leader to join our team at Chick-fil-A This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development.
Your Impact:
- Delivering operational excellence, working through all areas of the restaurant to ensure production remarkable food quality
- Building high-performance teams, identifying and coaching leaders
- Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
- Increasing profitability through implementing procedures to reduce costs, increase productivity, and managing lean inventory systems.
- Maintaining a work environment that ensures and promotes food & team safety
Position Type: Full-time Day & Evening Shifts (available to work a minimum of 40 hours a week with Saturday availability and Part-time Day & Evening Shifts (available to work a minimum of 24 hours a week with Saturday availability) Both Full-time and Part time positions require the ability to either Open (6am) or Close (work until the restaurant is clean and stocked the next day)
Pay Range: Highly Competitive Pay based on Experience and Availability $19-$21
Our Leadership Team Benefits:
- We are closed on Sundays
- Paid Vacation
- Medical/Health Benefits with employer contribution= $5,940 a year
- 401k Plan with 3% employer matching
- Career advancement & management opportunities
- Scholarship opportunities for continuing education
- Free meals on scheduled days= $9.50-$11.50 a meal based on attained metrics
Leadership development opportunities and a path to own your own franchise
Duties and Responsibilities:
- Oversee an area of the restaurant and team while working your scheduled shift
- Provide leadership support to Director while including them in decisions that impact the business and customer experience
- Ensure and coach Team Members to consistently follow all Chick-fil-A processes and procedures
- Facilitate Shift Management - breaks, communication, call-off management, reward & recognition, discipline et. al.
- Consistently coach and mentor team members around established procedures and best practices
- Empower, encourage and provide feedback to team members on a daily basis
- Greeting and serving guests with enthusiasm, courtesy, and hospitality
- Preparing & packaging food orders for catering, drive-thru, and/or in store
- Must love to smile and connect with people
- Assist leadership in executing opening or closing procedures
- Ensure all team members on shift are aware of plan for the day
- Provide training and coaching to team members in how to present food to guest with neatness and attractiveness
- Appropriately handle all customer issues and play a positive role in customer recovery
- Perform discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook
- Responsible for all cash management duties. Count down registers, tracking cash and coupon accountability, change fund management, daily report(s)
- Stock front counter, drive-thru and/or dining room inventory as needed
- Keep the front counter, drive-thru, dining room, and/or restrooms neat, clean, and orderly at all times
- Complete all opening or closing tasks as assigned
- Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 9 hours and lifting up to 50lbs
- Model and support clear communications between the front counter and kitchen teams
- Demonstrate knowledge of the brand and menu items
- Follow all food and physical safety procedures
- Read, understand and comply with all parts of the Team Member Handbook
- Understand all aspects of Second Mile Service, Operational Excellence and Creating Emotional Connections
- Available to work a minimum of 40 hours a week (Full-time) or 24 hours a week (Part-time) with Saturday availability (as well as opening / closing shift availability)
REQUIREMENTS
- Must be over 18 years of age
- Must have Opening or Closing Availability
- One year minimum of Hospitality/Customer Service Management experience
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
