Front Office Assistant

The Front Office Assistant plays a key role in creating a positive first impression for visitors and clients. As the first point of contact at the reception area, the Front Office Assistant is responsible for managing front-desk activities, handling phone calls, and supporting basic administrative functions. The role requires professionalism, attention to detail, and a customer-focused mindset.

Key Responsibilities

• Greet all visitors warmly and ensure they are directed to the correct person or department; the Front Office Assistant maintains a welcoming atmosphere at all times
• Answer, screen, and forward incoming phone calls professionally; the Front Office Assistant ensures calls are handled efficiently and accurately
• Monitor and manage the reception area to keep it organized, clean, and presentable
• Schedule and confirm appointments, meetings, or interviews, assisting the office team as needed
• Receive, sort, and distribute incoming mail and deliveries; the Front Office Assistant also handles outgoing mail and courier arrangements
• Perform data entry, maintain contact lists, and update internal records when required
• Assist in ordering and organizing front office supplies to ensure the front desk operates smoothly
• Ensure visitors sign in, follow security procedures, and receive visitor badges where applicable
• Support other administrative staff with basic clerical tasks during downtime; the Front Office Assistant contributes to overall office efficiency

Skills and Qualifications

• High school diploma or equivalent required
• Previous experience as a Front Office Assistant, receptionist, or administrative support preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office equipment
• Excellent verbal and written communication skills
• Strong organizational skills and the ability to multitask effectively
• Professional appearance and a courteous, calm demeanor under pressure
• Dependability and punctuality are essential for the Front Office Assistant to ensure consistent front-desk coverage

Working Conditions

• The Front Office Assistant works in a standard office environment, primarily at the reception desk
• This role requires prolonged periods of sitting and regular interaction with clients, vendors, and internal staff
• The Front Office Assistant may occasionally lift light office supplies or handle deliveries

Career Development

• With strong performance and initiative, a Front Office Assistant can grow into roles such as Administrative Assistant, Office Coordinator, or Executive Assistant
• Advancement opportunities depend on organizational needs, work ethic, and contribution to the administrative team

To apply for the position of Front Office Assistant, please submit your application through Indeed.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person