Frontend Software Engineer, Client Experience (CX)

Job Description: Frontend Software Engineer, Client Experience (CX)

Division:

Platform & Software Engineering Division

Role Type: Software Engineering / Frontend Development

Location: Singapore

Experience Required: 3–5 years

About the Role

The Frontend Software Engineer supports the CX team in designing, building, testing, and maintaining responsive customer-facing interfaces and user flows. The role focuses on usability, accessibility, frontend quality, performance, secure API consumption, and the delivery of seamless digital journeys.

• Build responsive, accessible, and maintainable customer-facing interfaces using React, TypeScript or JavaScript, HTML, and CSS.
• Implement reusable UI components, frontend service interactions, validation, state management, and error handling.
• Integrate frontend applications with RESTful APIs, authentication flows, and secure API consumption patterns.
• Optimise page performance, mobile usability, browser compatibility, accessibility, and customer journey quality.
• Develop frontend tests including unit, component, end-to-end, and regression tests.

Preferred Skills

Strong hands-on experience with React, TypeScript or JavaScript, HTML, CSS, reusable component design, responsive interfaces, browser compatibility, accessibility, usability, design-system adoption, frontend testing, and secure API consumption. Familiarity with CI/CD pipelines, source control, code review practices, cloud or container-based deployment, monitoring tools, secure development practices, and Agile delivery is preferred.

What Success Looks Like

Customer-facing interfaces are delivered with strong usability, accessibility, performance, responsiveness, and maintainable frontend code quality. User journeys are improved through iterative delivery, automated testing, production monitoring, and feedback-driven refinement.