HIRING IMMEDIATELY
Job Requirements
- Need a car and insurance in your name
- Shift availability for Monday through Friday 9 am - 5:30 pm and Every other Saturday 9 am - 1 pm
- Basic computer skills
- Ability to smile with one's voice when speaking with customers
Job Knowledge and Duties
- Perform daily functions of running the self-storage facility in accordance with company standards
- Understand the features and benefits of the facility and how to use each
- Complete daily walk thru including lock checks and cleaning units as needed
- Make daily bank deposits and ensure accuracy of deposit information
Professional Image
- Understand and comply with uniform guidelines set by company
- Keep the office clean and organized, free of any clutter, pets and odors
Repair and Maintenance
Perform light repair and maintenance duties, including but not limited to:
- Cleaning out units
- Wiping down doors
- Pickup up trash
- Cleaning Hallways, offices and bathrooms
- Perform preventive maintenance such as but not limited to:
- Change HVAC filters as required
- Grease door springs on roll-up doors
- Oil gate chain as needed
- Report via work order any areas outside manager's expertise
- Oversee contractors and third-party vendors work
Administrative & Legal
- Maintain accurate records for each customer including lease, addendums, correspondence
- Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company
- Use computers as designated for business use only
- Prepare weekly and monthly reports accurately and submit them in a timely fashion
Collections
- Perform required communications in accordance with company standards
- Make collection calls and send reminder notices per company standards
Sales
- Follow up on all internet, e-mail or call center leads
- Ensure phones are answered in a professional manner
- Show a storage unit to every walk-in customer
Customer Service
- Provide greater than expected customer service including:
Being polite and respectful, listening to customer’s needs
Escalate customer concerns as necessary, following up with customer
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
