About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring an experienced leader to build our fleet management and service planning functions for robotics solutions solving business problems.  If you have experience applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

You will be the head of the PHX Market for all things robotics at DoorDash Labs. You will be responsible for all things supply and demand in the PHX market.  You will lead operations and conduct all types of cross-functional activities including real estate procurement and retrofit, community and regulatory engagement and ongoing data collection to unlock new capabilities in the market.  This role must be located in the Greater PHX area and you will report to the Sr. Director, Robot Operations in our DoorDash Labs organization. 

You’re excited about this opportunity because you will…

• Foster a safety-first approach to all things operations in the market and beyond
• Lead all robot operations within the Phoenix market, managing both supply and demand dynamics for the commercial operation
• Collect data based on Engineering priorities in the market to build and unlock new autonomous capabilities and open new commercial demand 
• Work with cross-functional partners including real estate, risk, environmental health and safety and others to execute on our real estate strategy, to retrofit sites, and to conduct regular facility maintenance to protect our employees and operators.
• Engage with local communities and regulatory bodies to foster positive relationships and ensure compliance with operating permits
• Monitor KPIs and metrics regularly to ensure maximum efficiency and utilization of resources
• Serve as a critical escalation point in case of incident response
• Manage and develop a team of operations professionals, providing guidance and fostering a high-performance culture
• You may flex to nights or weekends to oversee and spotcheck the team.

We’re excited about you because you have…

• 8+ years of work experience
• Experience leading operational teams of 25+
• Experience engaging with the media or community leaders 
• Prior experience in robotics or autonomous vehicles 
• Believe in 1% improvement every day

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.