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getDowntown Program Assistant

Ann Arbor Area Transportation Authority
Ann Arbor, Michigan
2 days ago

The following TEMPORARY, PART-TIME position posting will be open until Tuesday, July 29, 2025:


GETDOWNTOWN PROGRAM ASSISTANT

Hiring Wage: $19.04 per hour


Length of Position: August to December 2025 (end date flexible; may be extended pending performance and interest)

Hours are flexible, up to 20 hours per week

Position is exclusively on-site at the Blake Transit Center in downtown Ann Arbor


HIRING PROCESS


July 16 to July 29, 2025 - Employment Applications

  • Submit an Ann Arbor Area Transportation Authority Employment Application Form (online or paper), completed in its entirety by the posted deadline date.
  • Apply online at www.theride.org.
  • Paper applications must be received in the AAATA office at 2700 S. Industrial Highway, Ann Arbor, MI 48104 by 5:00pm on the posted deadline date. Paper applications are available at the same address.
  • Faxed or emailed applications will not be accepted.
  • Late and incomplete applications will not be accepted.

After July 30, 2025 - Interviews will begin

  • Interviews will be granted to selected qualified candidates as applications are received.
  • Qualified candidates selected for an interview will be notified via email.
  • Applicants who are not selected for an interview will receive notification they are no longer being considered.

Assignments may include:

  • Coordinating or supporting events, including organizing materials in preparation for and after completion of events
  • Representing the program at local meetings and events
  • Communicating with stakeholders by making phone calls and responding to emails
  • Using Excel to manage contact lists and stakeholder information
  • Proofreading written materials
  • Writing for social media and newsletters
  • Notetaking during staff and committee meetings

Requirements:

  • Ability to work in person during the hours of 9am-5pm
  • Strong customer service skills and professionalism by email, phone, and in person
  • Familiarity with Microsoft Word, PowerPoint, and Excel
  • Ability to spell check and proofread one's own work
  • Ability to learn and apply procedures
  • Attention to detail
  • Willingness to ask questions ideas
  • Ability to work independently to complete assignments

Reports to:

getDowntown Director


Ann Arbor Area Transportation Authority is an Equal Opportunity Employer


Position Description:

The getDowntown Program provides commuting programs and services to downtown Ann Arbor employees and employers. A program of TheRide, getDowntown's partners include the City of Ann Arbor and the Ann Arbor DDA. The program assistant supports existing and new programs that encourage commuters to travel by bus, bike, carpool, walking, and more to reduce traffic congestion. The focus of the work will be event preparation and attendance, customer communications, and data entry.

The program assistant can expect to interact with professionals in the government, nonprofit, and business arenas. Skills practiced during the position will relate directly to careers in business, marketing, communications, public administration, sustainability, urban planning, and public relations.

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