Global Admissions - Student Assistant

Global Enrollment & Engagement

Enrollment

Erie, Pa

Career Readiness Learning Objectives:

• Communication: The student worker is the first point of contact with incoming students to create a positive impression of GU
• Critical Thinking: The student worker will support the Global Admissions team in responding quickly and effectively to students who need additional guidance and triaging the concerns to the appropriate supports.

The Office of Global Admissions and Outreach student employee will assist with a variety of office-related duties in support of the administrative needs of the department. The student employee will assist the Global Admissions and Outreach in planning and implementing social events, and with preparation of departmental publications. He/she will assist the Global Admissions and Outreach staff including the Director, Assistant Director, and Coordinator with all other duties as assigned.
Essential Functions:
o To scan and file confidential international student documents utilizing ImageNow
software;
o To run errands/make deliveries and/or pick-ups from other campus departments;
o To schedule appointments, answer phone calls, greet visitors and answer basic inquiries at the front desk in the Coordinator’s absence;
o To assist the Global Admissions and Outreach in social programming including development, advertising, and implementation;
o To support the development of the Global Admissions and Outreach newsletter; assist with photos, ideas, or submission of articles;
o To assist with outreach to new students and partners as they transition to Gannon University.

Cognitive: English language reading comprehension skills to understand written instructions, article research or other documentation related to job duties; mathematical skills to perform basic calculations; English language oral, listening, and written communication skills for routine exchange of information with supervisors, coworkers, other personnel, and international students who may be difficult to understand or have limited English proficiency; ability to carry out detailed written or oral instructions; compose brief correspondence; coordinate tasks; evaluate and make decisions regarding independent courses of action.

Technical: Skill in using computers to enter and retrieve data; ability to learn ImageNow functions and basic knowledge of Microsoft programs including Outlook, Word and Publisher; ability to type/word-process with speed and accuracy; operate office equipment including computer, scanner, copy machine, and telephone.

General: Must have dedication, patience, maturity and positive demeanor in fast-paced office environment; ability to meet deadlines; punctuality and commitment to maintaining established work hours; ability to enter hours worked in timely and efficient manner; must maintain regular communication with International Student Advisor if unable to adhere to established work hours, and notify of an absence or necessary change in schedule; ability to maintain confidentiality when working with official student documents or issues discussed in Global Admissions and Outreach.

Experience: Earned educational level equivalent to completion of secondary school education.

Work involves the ability to: occasionally lift carry, push, pull, or otherwise move objects; stand or walk for brief periods; bend and stoop; finger dexterity; eye/hand coordination; ability to see small detail and within arms’ reach; hear person to person and telephonic conversation.

5

08/25/2025

08/29/2025

It is expected that when you are at work, you are working. Homework is only to be worked on when all of your tasks are complete, and you have checked with a supervisor to see if there is anything further to do. You should not be talking on the phone or video chatting while working. If you need to meet with a professor/advisor during work hours, you will need to let us know in advance so that we can make sure the office is covered. We expect that you arrive on time and stay until the end of your shift.