Job ID: 49305
Positions Location: Grand Ledge, MI Job Description General Purpose of Job:Description:
Positions Location: Grand Ledge, MI
Job Description
General Purpose of Job:
Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained.
- Performs laboratory and diagnostic testing.
- Answers, screens and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
- Schedules tests and referral appointments for patients.
- Administers oral and injectable medication. Phones prescriptions to pharmacies.
- Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.
- Works gaps in care registries to help improve the quality of care.
- Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)
- Maintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.
- Inventories, orders and restocks areas as necessary.
- Maintains and cleans equipment and environmental safety as required.
- Ability to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically.
- Must be able to float to all Urgent Care/Fast Care sites due to varying
staffing/patient volumes.
Job Requirements
Urgent Care employees are required to float to multiple locations when individual staffing needs arise.
- All full time (0.9 FTE)/part time (0.6 FTE) staff need to pick up 3 weekend shifts in one-month period. Part time 0.3 FTE staff need to pick up 2 weekend shifts per month.
- Per Diem caregivers must work 1 (12 hours) shift per month
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.