Grocery Manager
Job Purpose
Job Summary
Assists in the management of the daily operations in the grocery department and supervises the grocery team with stocking and store conditioning. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable, and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops associates on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.
Key Performance Indicators (KPI) – What Success Looks Like
People-Store Turnover: Demonstrate people-first leadership that drives an inclusive culture to support retaining talented teams because Winning Happens Here! KPI: Store Turnover Goals
Essential Responsibilities
Percent Of Responsibilities
Responsibility
% Of Time
Service
30%
Leadership
30%
Financials
20%
Compliance/Safety:
20%
Disclaimer
Performs other job-related duties as assigned.
Qualifications
Required Education
Course of Study
High School / GED
Preferred Education
Course of Study
Relevant Experience
Supervisory Experience
0 -3 yrs minimum
Language(s) Required
Language(s) Preferred
English
English & Spanish
Knowledge, Skills & Abilities Required
Must be at least 18 years of age
- Authorization to work in the United States or the ability to obtain the same
- Successful completion of pre-employment drug testing and background check
- Ability to ready, write and speak English proficiently
- Strong customer service skills
- Exceptional interpersonal, motivational and communication skills
- Knowledge of basic math
- Proficient with computer applications used in effectively operating the department
- Ability to handle stressful situations
- Possession of Food Safety Certification or the ability to obtain same within 180 days of placement
Knowledge, Skills & Abilities Preferred
N/A
Environmental Factors
Department
Retail
Environmental Factors
Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment, and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs.
Location and Travel Requirements
Location
Retail Stores
