Your role

As a Guardian Administrator, your mission is to be responsible to manage and maintain the operational aspects of our GuardianPlans strategy, overseeing the process from entry to execution for the whole of the Quincy operation in the USA. . You will report to the Parts and Programs Manager.

You will

• Create, maintain, and ensure invoicing and timely execution of service agreements for all direct regions and distribution partners.
• Generate and manage the invoicing process, maintaining files and generating weekly and monthly reports on the topic.
• Identify and implement improvements to the GuardianPlan administration process and procedures.
• Upkeep agreements current with necessary changes to its scope and execution.
• Audit the GuardianPlan portfolio for discrepancies and inefficiencies, later providing or implementing the right course of preventive and correct actions
• Support and follow up with internal and external planners, sales teams and operation managers in the various regions as to new agreements, entry, maintenance and execution
• Contribute to positive company branding by projecting a knowledgeable, professional, and customer-oriented image to internal and external customer
• Perform all aspects of the role in accordance to The Way We Do Things
• Other duties related to the operational responsibility, efficiency and development of the CTS business
• Contribute and actively participate in team meetings and discussions

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

You have 2 - 5 years of experience, working as a Administrator

• Must be able to work independently with detail orientation and have excellent organizational, interpersonal, verbal and written communication skills.
• Ability to manage multiple priorities with flexibility in a fast-paced work environment. Have a positive attitude, and a strong commitment to customer service.
• Must be proficient in Microsoft Office, including Word and Excel, as well as in IBM Lotus Notes applications.
• Be customer oriented, able to understand customer needs and prioritize them accordingly.
• Show good level of empathy while enforcing company policies and strategic directions.
• Be self-motivated, willing to take action while coping with varied workloads.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be organized while demonstrating flexibility in day-to-day work.

• A bachelor's degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will also be considered.
• Experience with SAP will be a strong advantage.

• Required to be able to move about the facility (standing, walking).

• Must comply with all Company PPE policies as directed.

• Mainly an office environment, with occasional exposure to warehouse environments.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

On-Site
This role requires you to work on-site at our office in Bay Minette, Alabama. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information

Talent Acquisition Team: Lauri Stansbury