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Guest Night Auditor

Holiday Inn Express and Suites
$13 - $13 an hour
Gainesville, Georgia
Full time
2 weeks ago

Job Title: Part Time Night Auditor (WeekEnds)

Job Summary:
As a Night Auditor at our hotel, you will play a crucial role in ensuring exceptional guest experiences during the overnight hours. You will be responsible for overseeing the nightly operations, conducting financial transactions, and providing top-notch customer service to our guests.

Responsibilities:
- Conduct night audit procedures to verify and balance entries, records, and guest accounts.
- Handle guest check-ins and check-outs efficiently and courteously.
- Respond to guest inquiries and resolve any issues or complaints promptly.
- Maintain a safe and secure environment by enforcing hotel standards and procedures.
- Process financial transactions accurately, including posting charges to guest folios.
- Assist with front desk duties as needed, including answering phone calls and making reservations.
- Prepare daily reports for management summarizing hotel activities during the night shift.

Skills:
- Experience in hotel operations, guest services, or night audit is preferred.
- Proficiency in using phone systems and hospitality management software.
- Strong customer service skills with a friendly and professional demeanor.
- abilities are a plus for effective communication with diverse guests.
- Knowledge of front desk procedures and hospitality industry standards.
- Bilingual proficiency is advantageous for interacting with international guests during the night shift.

This position offers opportunities for growth within the hospitality industry. Training others for potential advancement is encouraged to develop leadership skills for future roles such as Guest Service Representative.

Join our team as a Night Auditor and be part of providing exceptional service to our guests during the night hours.

Job Type: Part -Time

Pay: Competitive salary based on experience

Benefits:
- Employee discounts
- Paid time off
- Opportunities for career advancement

Work Schedule: Overnight shifts, including weekends and holidays as needed

Work Location: On-site

We welcome applicants with diverse backgrounds and experiences to apply for this rewarding position.

Job Type: Full-time

Pay: $13.00 - $13.50 per hour

Expected hours: 24 per week

Benefits:

Schedule:

People with a criminal record are encouraged to apply

Work Location: In person

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