Job Summary
We are seeking a dedicated and friendly Guest Service Coordinator to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a pleasant experience during their stay. This role requires strong communication skills, attention to detail, and a passion for hospitality management.
Duties
- Welcome guests upon arrival and provide a warm, friendly atmosphere.
- Comfortable with learning about products in order to help sell and educate our guests
- Manage front desk operations, including check-ins and check-outs.
- Address guest inquiries and resolve any issues promptly to ensure satisfaction.
- Handle phone calls with professionalism, utilizing effective phone etiquette
- Assisting with keeping the salon and spa clean including Laundry.
- Promote salon and spa services and our amenities to enhance the guest experience.
Qualifications
- Previous experience in customer service is preferred.
- Familiarity with front desk operations in a salon or spa setting is an advantage.
- Bilingual or multilingual skills are highly desirable to accommodate diverse guests.
- Proficient in using phone systems
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication abilities.
- Ability to work flexible hours, including evenings(until 9pm) and weekends as required.
Join our team as a Guest Service Coordinator where you can make a difference in our guests' experiences while developing your career in the hospitality and beauty industry
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Overland Park, KS 66210 (Required)
Ability to Relocate:
- Overland Park, KS 66210: Relocate before starting work (Required)
Work Location: In person
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