Search suggestions:

hiring immediately
part time
full time
work from home customer service
work from home
remote
weekend only
warehouse
remote work from home
nurse
cashier
server
receptionist
New York
California
Texas
Houston County
Los Angeles County
Florida
Lake County
San Antonio
Remote
Georgia
Jacksonville
Chicago
Apply

Guest Service Agent

Drury Hotels
$16 - $24 an hour
Madison County, Illinois
Full time
2 days ago
Starting at $16.01 per hour!
Property Location:
602 North Bluff - Collinsville, Illinois 62234
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
  • Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus.
What you will do:
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse team members and guests.
  • Assist guests in a friendly, efficient, courteous, and professional manner.
  • Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
  • Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
  • Warm and friendly manner in relating to and interacting with the public
  • Demonstrated attention to detail while handling multiple tasks simultaneously
  • Familiarity with handling money, making change, and using office machines in day-to-day activities
  • Ability to speak and receive direction (written and verbal direction) in English
  • Willingness and ability to work alone as scheduled
Rise. Shine. Work Happy.
Hiring Immediately!
The pay range is
$16.01 - $24.03
The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
We will be accepting applications on an ongoing basis.
Save Apply
Report job
Other Job Recommendations:

Guest Service Agent

Peachtree Group
Oakland County, Michigan
$31,650 - $36,527 a year
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and...
3 days ago

River Run Apartments Leasing Agent

VandenBerghe Properties
Vacaville, California
$36,771 - $43,612 a year
VandenBerghe Properties, Inc currently has a position available for a full-time Leasing Agent at the River Run Apartments....
3 days ago

Guest Service Representative

Fairfield Inn & Suites Johnson City
Johnson City, Tennessee
$13 - $13 an hour
  • Welcome guests upon arrival and provide a warm, friendly...
  • Manage check-in and check-out processes efficiently...
1 day ago

Guest Room Attendant

Crescent Hotels & Resorts
Wichita County, Kansas
$27,681 - $30,366 a year
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing...
1 week ago

Guest Service Rep / Front Desk - Days/Evenings

FS Hospitality Group, LLC
Bourbon County, Kansas
  • Provide every guest with a warm, genuine welcome, greeting...
  • Efficiently check guests in and out while offering clear...
4 days ago

Guest Services Representative

stayAPT Suites Pensacola
Pensacola, Florida
$15 - $17 an hour
  • Welcome and assist guests during check-in and check-out...
  • Handle guest inquiries, requests, and complaints with...
6 days ago