Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel using the phone system
- Provide information about hotel services, amenities, and local attractions
- Respond to guest inquiries and resolve any issues or complaints
- Maintain accurate guest records and handle cash transactions
- Assist with guest requests such as booking reservations or arranging transportation
- Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in a customer service role is preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the ability to handle difficult situations with professionalism
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling guest information
We offer competitive pay and benefits, including health insurance, paid time off, and opportunities for career advancement. If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our team as a Guest Service Agent!
Job Types: Full-time, Part-time
Pay: $14.50 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Ability to Commute:
- Noblesville, IN 46060 (Required)
Ability to Relocate:
- Noblesville, IN 46060: Relocate before starting work (Required)
Work Location: In person
