Job Description:
Clark County RV Park in Ridgefield, WA & Belmont Loop RV Park in Woodland, WA are looking for dynamic, guest experience-focused, on-site specialists. The right candidates must understand the dynamics of balancing compliance and safety with exceptional guest experiences.
Responsibilities:
Essential duties include:
- Guest check-in/out
- Book reservations for short and long term stays
- Answer phone calls
- Ensure guest payments are complete
- Park compliance
- Guest concerns and incident responses
- Vendor relationships and accountability
- Reporting and partnership with corporate office
- Partnership with maintenance
- Create consistent documentation
- Concierge style customer service
- Clear and effective communication with guests, visitors, peers, leadership, and vendors.
- Assist with basic housekeeping of facilities and property
Preferred Qualifications:
The right candidates will enjoy being part of an energetic team, exceeding guest expectations, and provide a high level of hospitality with a keen attention to detail.
The ideal candidate will have the following skills:
- High school diploma or equivalent
- Ability to communicate effectively, orally and written
- 3+ years customer service experience (hospitality a plus)
- Bilingual in Spanish preferred
- Experience in property management preferred
SCHEDULE:
Tuesday-Saturday 10am-6pm
Guest Specialist would be managing 2 different locations with alternating days.
Clark County Fairgrounds RV Park in Ridgefield, WA
Belmont Loop RV Park in Woodland, WA
Applicants must complete background check before employment.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
