Primary Goal: The highest priorities of the Head of Revenue Operations & Strategic Pricing are to drive growth and accelerate revenue via systematization and optimization of all revenue cycle activities. As a member of the Markaaz Management Team, they will function as a key business partner to the Sales, Product, Marketing, Customer Success, and Finance teams. This is a remote role that can be located anywhere in the United States.
Responsibilities:
Establish and own a dynamic Revenue Operations initiative roadmap: identify and drive high-impact projects that move the needle on revenue growth
Partner with Finance and Sales teams to develop and implement forecasting models and operational rhythms
Partner with Product and Services organization and regional General Managers on go-to-market planning and execution
Develop and implement competitive Sales team incentive/commission model; partner with Finance and Sales leadership on administration
Own architecture and operationalization of sales pipeline and revenue reporting against strategy; identify and drive accountability against most essential metrics and KPIs
Identify optimal timing to establish Deal Desk team
Work closely with President, Product & Services to develop and implement competitive pricing models as part of the Product development lifecycle
Champion a culture of accountability and impact throughout the organization
Required Minimum Education and Experience:
Bachelor's degree or equivalent experience in Business Administration or related field
10+ years experience in a senior operational leadership role in the region, ideally with technical background
Experience working with consultative sales and possess the ability to prospect and manage senior level relationships.
Experience in market research and analysis
Excellent leadership skills
Additional Preferred Requirements:
Outstanding ability to document best in class user experiences
Highly goal oriented
Skills in strategic and business planning
Knowledge of budgeting processes and performance reporting
Excellent analytical, problem-solving, and decision-making skills
Exceptional leadership and management skills
Effective communication and teamwork skills
Detail-oriented and persuasive
Ability to work independently in a decentralized environment, without the reliance of direct authority
Highest level of personal and professional integrity and ethics
High level of initiative, accountability, and follow-through
Value strong teamwork and collaboration skills
Ability to manage multiple initiatives and projects and prioritize needs
Strong sense of service and passion for the company and business
Authorized to legally work for any employer in the United States
Willingness to submit to any requested background checks
Fluent in English, any other language a plus
Competencies: To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies.
Critical thinking—able to think critically, reason, and apply knowledge learned on the job to the tasks at hand;
Problem solving—identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; exhibits creativity and a willingness to try new solutions; and appropriately applies problem-solving techniques.
Confidentiality—operates with the highest level of discretion and maintains complete confidentiality of all business matters,
Interpersonal skills—thrives in, and fosters, a team-oriented environment; able to establish strong relationships based on a foundation of trust; is able to easily and confidently work with a diverse constituency in regard to cultural backgrounds, levels/roles, and personality differences; remains open to others' ideas.
Oral communication— speaks clearly and persuasively in positive or negative situations and able to effectively make presentations to small or large groups.
Written communication—drafts products with minimal oversight; edits work for spelling and grammar; presents numerical data effectively and accurately; able to skillfully write, read and interpret written information.
Technical knowledge—possesses thorough knowledge of all operating systems and programs required by this role.
Leadership—drives results and establishes and follows fundamental goals; successfully manages and motivates employees; proposes innovative solutions; fosters a success-oriented, accountable environment.
Planning/organizing—effectively prioritizes and plans work activities; manages own time as well as others’ time efficiently and effectively; successfully manages conflicting priorities; communicates key objectives and necessary tactics to meet project requirements/goals; proactively identifies and anticipates needs and makes recommendations for implementation.
Quality control—demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability—skillfully adapts to changes, delays, or other unexpected events; manages competing demands, priorities, and deadlines; able to coordinate across various time zones.
Dependability— self-directed, self-accountable, and self-motivated; meets deadlines; attendance is punctual and reliable; able to take direction, follow instructions, and work independently; solicits feedback to improve performance.
Supervisory Responsibilities: This position has direct supervisory responsibilities.
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