Overview
We are seeking a dedicated and experienced Shift Leader to join our dynamic team. In this role, you will oversee operations, ensuring exceptional service and adherence to food safety standards. As a key member of our management team, you will lead by example, manage staff effectively, and contribute to the overall success of our establishment. Your expertise in food service management and the fast-paced environment of a quick service restaurant will be essential in maintaining high standards of quality and customer satisfaction.
Responsibilities
- Lead staff to ensure efficient operations and outstanding customer service.
- Oversee food preparation and presentation, ensuring compliance with food safety regulations.
- Train new employees on bar procedures, food safety practices, and customer service excellence.
- Monitor inventory levels and assist in budgeting for bar supplies and equipment.
- Collaborate with kitchen staff to coordinate catering services for events.
- Maintain cleanliness and organization of the work area, adhering to health and safety standards.
- Address customer inquiries and resolve any issues promptly to enhance guest satisfaction.
- Implement promotional strategies to increase sales and improve overall performance.
Requirements
- Proven experience in a quick service fast food restaurant or similar food industry role.
- Strong background in restaurant management with a focus on food service management.
- Knowledge of food preparation techniques and catering services.
- Familiarity with food safety regulations and best practices.
- Excellent leadership skills with the ability to motivate and manage a diverse team.
- Strong organizational skills, including budgeting experience for operational efficiency.
- Exceptional communication skills, both verbal and written, with a customer-focused mindset.
Join us as we strive to create memorable experiences for our guests while fostering a positive work environment for our team!
Job Types: Full-time, Part-time
Pay: Up to $20.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
Work Location: In person