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Help Desk Analyst Level 1 Entry Level

SYSTEMSNET
$16 - $20 an hour
Upper Moreland Township, Pennsylvania
Full time
4 weeks ago
Benefits:
  • Paid Holidays
  • Retirement Plan Matching
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development



Why Join SystemsNet?

Are you an entry-level IT professional with a strong desire to learn, grow, and build a rewarding career? At SystemsNet, you'll have the opportunity to train alongside experienced technicians with decades of industry knowledge, gaining hands-on experience in a supportive and fast-paced environment.

We're a well-established Managed Services Provider (MSP) with immediate openings for Level 1 IT Support Technicians. This role is ideal for motivated individuals ready to be an active part of a collaborative team, assisting with daily IT operations across our help desk and field service departments.

Requirements:
  • Entry-level experience with a passion for IT and Technology
  • Excellent communication skills - both written and verbal English
  • A strong desire to learn new skills, systems, and technologies
  • Robust problem-solving abilities with an analytical mindset
  • Ability to adapt quickly to changing tasks and business needs
  • ️ Familiarity with Windows-based network environments and protocols
  • ️ Solid understanding of PC hardware, software, and desktop systems
  • Experience with break/fix tasks, installations, and software upgrades
  • Knowledge of Active Directory, Exchange, Office 365, and iOS is a plus (not required)
  • Comfortable in a role that involves frequent client interaction and outstanding service
**This is not a remote position and you will be required to commute to Willow Grove each day.
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