Job Title: Operations Manager (Integrator / Director Track) | Senior Home Care
Location: Western North Carolina ( Asheville) or Catawba Valley/ Unifour (Hickory/Lenoir) Offices)
This is an in-office leadership role. A flexible hybrid start may be available during the initial onboarding period.
About the Role: As the Visionary owner of 2 Visiting Angels franchises, I am seeking a true Integrator to run the day-to-day business. We need a structured, compliance-obsessed Operations Manager to translate strategic ideas into operational excellence and grow into our Director of Operations.
This is a leadership-track position for a systems-thinker who executes with precision, holds the team accountable, and remains the emotionally steady force in the business. You won't just be managing processes; you'll be owning them, refining them, and creating the harmony that allows the business to scale.
What You'll Own:
- Team Leadership & Development: Lead, mentor, and drive accountability for all office staff and caregiver teams across two locations.
- Operational Excellence: Manage scheduling, caregiver engagement, and client service delivery to ensure seamless daily operations.
- Ironclad Compliance: Own all compliance-related processes, including AxisCare records management, RN supervision tracking, and state/federal documentation.
- Proactive Problem-Solving: Identify and resolve operational bottlenecks before they become critical issues.
- Strategic Collaboration: Partner with the owner to continuously improve systems, eliminate inefficiencies, and drive profitability.
You're the Right Fit If:
- You have a strong background in operations management within home care, senior care, or a related healthcare field.
- You are an expert in compliance, scheduling, and caregiver coordination.
- You are tech-savvy and proficient with home care management software (AxisCare experience is a major plus).
- You are a proactive, calm, and direct leader who thrives on structure and accountability.
- You understand that a 24/7 operation requires a leadership backstop and are willing to serve as the final point of contact for after-hours emergencies.
- You believe your bonus should be tied directly to company performance and results, not just hours clocked.
Compensation & Growth:
- Competitive Base Salary
- Significant Performance Bonus (Tied to Gross Profit)
- Clear and Defined Promotion Path to Director of Operations
How to Apply: Please send your resume and a brief message explaining why this leadership-track role is the right next step for your career.
Direct applicants only. No agencies or third-party recruiters, please.
Job Type: Full-time
Benefits:
- Flexible schedule
- Mileage reimbursement
- Paid time off
Application Question(s):
- This role is the key leader responsible for all after-hours operational emergencies. . Are you willing and able to take on this level of ownership?
Education:
- Bachelor's (Required)
Experience:
- home care or home health manager : 4 years (Required)
Ability to Commute:
- Lenoir, NC 28645 (Preferred)
Ability to Relocate:
- Lenoir, NC 28645: Relocate before starting work (Preferred)
Work Location: In person
