**Host/Host Job Description** **Overview:** Join our team as a Host/Host and be a key player in delivering exceptional guest experiences at our restaurant. Your welcoming attitude and organizational skills will ensure that guests have a memorable dining experience from the moment they arrive. **Responsibilities:** - Greet and welcome guests upon their arrival with a friendly and positive demeanor - Escort guests to their designated tables and present menus promptly - Assist in seating arrangements to optimize dining space efficiently - Answer incoming phone calls, handle reservations, and provide restaurant information as needed - Maintain cleanliness and organization at the host/host station - Collaborate closely with servers and kitchen staff to facilitate smooth service flow - Address guest inquiries, complaints, and requests professionally and courteously - Manage waitlists effectively during busy periods, accurately estimating wait times **Requirements:** - Prior experience in customer service or hospitality is preferred - Strong communication skills for effective interaction with guests and team members - Knowledge of food service industry practices and procedures - Familiarity with POS systems like Aloha POS is advantageous - Ability to thrive in high-pressure, fast-paced environments - Excellent phone etiquette and capability to manage multiple phone lines As a Host/Host, you will be instrumental in upholding our commitment to exceptional guest service and fostering positive guest relationships. Your attention to detail, friendly approach, and ability to perform under pressure will contribute significantly to the success of our restaurant. Come be a part of our team dedicated to creating unforgettable dining experiences for our valued guests.
Job Type: Part-time
Pay: $12.50 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
