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Hotel Front Desk Agent PT

Hilton Garden Inn Hotel PGA Village
$27,275 - $30,465 a year
Port Saint Lucie, Florida
Part time
3 weeks ago

The Hilton Garden Inn PGA Village is looking for its next key team player.

What you will be doing:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Answer phone calls, respond to inquiries, and provide information about hotel services and amenities
- Handle guest requests and resolve any issues or complaints promptly and effectively
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure smooth operations and guest satisfaction

Qualifications:
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication skills, both verbal and written
- Multilingual skills are a plus
- Strong organizational and time management abilities
- Knowledge of hotel management systems and phone systems
- Ability to handle cash transactions accurately
- Friendly and outgoing personality with a passion for providing exceptional guest service
- Flexibility to work various shifts, including evenings, weekends, and holidays

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Part-time

Benefits:

Schedule:

Work Location: In person

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