An Inspector is responsible for ensuring the overall cleanliness of the hotel and will assist the Executivehousekeeper and Assistant Executive Housekeeper with all duties including training, room inspections, and
inventory control. An Inspector is to inspect rooms after they have been cleaned to ensure 100 percent guest satisfaction.
Essential Functions
- Inspecting rooms daily to ensure brand standards and overall cleanliness
- Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed
- Ensuring that all maintenance issues are reported immediately
- Communication of room status to all divisions
- Embracing, enforcing, and promoting the QTR culture throughout the housekeeping department
- Embracing and demonstrating the core ideology daily
- Operating with a guest satisfaction urgency and striving for 100 percent guest satisfaction at all times
- Promoting and encouraging team work at all times
- Ability to perform room attendant responsibilities as needed
- Providing information to guests about hotel services, facilities, and other amenities
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