Job Title: Quality Assurance Inspector
Company: STC Cleaning Company
Location: CSRA
Job Type: Part-time with the Potential to be Full-time
Reports To: Assistant Manager / Operations Manager
Salary: $17/hour
About Us:
At STC Cleaning Company we are committed to delivering high-quality commercial cleaning services. As our company grows, we are looking for individuals who want to grow with us. We’re seeking a dedicated Quality Assurance Inspector who takes pride in maintaining excellence, supporting teams, and collaborating with management to ensure our clients always receive top-tier service.
Job Overview:
The Quality Assurance Inspector plays a critical role in supporting the Assistant Manager and cleaning crews to ensure cleaning services meet the highest quality standards. This person will perform regular inspections, identify performance gaps, coach cleaning staff, and help develop processes that uphold our standards. This is a great opportunity for someone who wants to take on leadership responsibilities and advance with a growing company.
Key Responsibilities:
- Conduct routine inspections on commercial job sites to verify compliance with established cleaning protocols and quality standards.
- Identify areas where cleaning work does not meet expectations and provide immediate, constructive feedback to team members.
- Collaborate closely with the Assistant Manager to resolve service issues quickly and efficiently.
- Assist in training new and existing cleaning staff members on proper techniques, procedures, and quality expectations.
- Help create and update cleaning procedures, inspection checklists, and quality control systems.
- Track and report on quality metrics, inspection outcomes, and recurring issues to support continuous improvement.
- Respond professionally to client feedback and work with teams to ensure corrective actions are taken.
- Support scheduling and operational tasks as needed, especially in larger or more complex cleaning operations.
Qualifications:
- High school diploma or equivalent; additional training or education in cleaning, hospitality, operations, or a related field is a plus.
- Experience in commercial cleaning, quality assurance, or team supervision is strongly preferred.
- Strong attention to detail with the ability to spot inconsistencies and areas for improvement.
- Effective communicator who can provide feedback respectfully and clearly.
- Comfortable working independently while coordinating with multiple teams.
- Proficiency with inspection/reporting tools, mobile apps, or Microsoft Office.
- Valid driver’s license and reliable transportation
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Ideal Candidate:
- A team-oriented problem solver who genuinely cares about quality.
- Excited about the idea of growing with a company and taking on more leadership over time.
- Able to balance a hands-on role with administrative and reporting responsibilities.
- Comfortable being in the field, inspecting work, and helping teams succeed.
Working Conditions:
- Frequent travel to client sites and job locations.
- May include evenings or weekends based on client and team schedules.
- Physical activity including walking, bending, and lifting to 25 lbs.
- Light cleaning responsibilities, with the potential for additional duties depending on operational needs.
Benefits:
- Competitive hourly pay
- Flexible scheduling options
- Ongoing training and advancement opportunities as the company grows
- Leadership that invests in your personal and professional development, values open communication, and prioritizes a positive, team-oriented workplace.
To Apply:
Please send your resume and a short cover letter to [email protected]. We’re looking for someone ready to grow with us and help set the standard for excellence!
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
