The Supervisor will oversee and assist housekeeping employees in the performance of their job duties such as cleaning units taking inventory and ensuring that the small things are preformed correctly. Weekend availability is required to successfully respond to customer inquiries and resolve issues or complaints received at the front desk.
Benefits:
- Health, dental and vision insurance
- Flexible Spending Account
- Health Savings Account with HDHP
- Employee-paid life, disability, accident and hospital insurance
- Paid time off
- Employee lodging discount
Supervisory Responsibilities:
- Oversees the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Duties/Responsibilities.
- Performs other related duties as assigned.
- Provide flawless service to guests, employees, and homeowners.
- Create a sense of urgency to turn all units one time.
- Conduct property walks and inspections.
- Assure the efficient use of supplies and equipment.
- Other duties as assigned by Housekeeping Manager.
Duties/Responsibilities:
- Taking inventory.
- Helping staff clean in time sensitive situations.
- Cleaning units when needed.
- Ensuring the linen rooms are clean and organized.
- Ensuring that house keepers carts are cleaned off at the end of the day.
- Overseeing the front desk phone and assistance requests on weekend shifts.
Required Skills/Abilities
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Proficient with Email Communication.
Education and Experience:
- High school diploma or equivalent.
- At least two years related experience required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Must be able to work long 6 to 8 hr shifts on your feet.
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