University Human Resources takes pride in and is enthusiastic about supporting the University’s mission and strategic plan by providing professional and dedicated leadership, guidance, and administration of classification, recruitment, payroll, benefits, and employee/labor relations to the Montana State University Bozeman campus, Agricultural Experiment Stations, and Extension Service.
The Business Operations Manager for the Human Resources Office oversees the HR Front Desk Associates and student workers while serving as the primary administrative support for the department. Additionally, this role includes providing executive assistant support to the Chief Human Resources Officer.
The Business Operations Manager for the Human Resources Office oversees the HR Front Desk Associates and student workers while serving as the primary administrative support for the department. Additionally, this role includes providing executive assistant support to the Chief Human Resources Officer.
Duties and Responsibilities
Administrative Support:
- Acts as the primary contact to coordinate logistics for meetings, and events.
- Manages the transactional activities of the HR department, including management of computer equipment, processing of invoices, arrangement of travel, and execution of various administrative responsibilities.
- Serves as executive assistant to Chief Human Resources Officer.
- Provides administrative support to the Human Resources managers as directed by the Chief Human Resources Officer and/or the management team.
- Oversees projects as assigned.
Communication and Digital Management:
- Develops and implements internal human resources communications, as well as correspondence with other departments within MSU.
- Oversees the maintenance and management of the HR webpage, ensuring that it remains current, accurate, and easy to navigate for users.
Front Desk & Operational Supervision:
- Responsible for the Front Desk operations, ensuring a welcoming and efficient first point of contact for all visitors and inquiries.
- Supervises Human Resources Front Desk Associates and student employees.
- Serves as the building supervisor for 920 Nopper.
Required Qualifications – Experience, Education, Knowledge & Skills
- Experience in human resources or general administration, or an equivalent combination of education and relevant experience.
- Demonstrated proficiency with computer software, including word processing, spreadsheets, database, website content management, and email. Microsoft Office Suite experience preferred.
- Strong verbal and written communication skills, with experience in drafting professional correspondence, reports, and presentations.
- Proven experience in a customer service role, engaging directly with clients, employees, or the public to resolve inquiries and provide support.
Preferred Qualifications – Experience, Education, Knowledge & Skills
- Demonstrated supervisory experience.
- Experience with multi-relational databases, specifically within HR, Finance, or Budget modules.
- Advanced proficiency in Excel and database management.
- Bachelor’s degree in Human Resources or a Management-related field.
The Successful Candidate Will
Professionalism & Interpersonal Skills
- Exhibit strong communication and interpersonal skills for effective interaction with constituents, including administrators, faculty, coworkers, and students.
- Cultivate and maintain cooperative working relationships across the university.
- Represent the department and University in a professional and courteous manner.
Initiative & Problem Solving
- Consistently demonstrate initiative and sound judgment in all work responsibilities.
- Possess an aptitude for problem-solving and effectively facilitating the work of others.
Organization & Adaptability
- Demonstrate competence in organizing and prioritizing diverse workloads, even when handling sensitive or challenging plersonnel matters.
- Exhibit flexibility and adaptability in a dynamic work environment.
Collaboration & Communication
- Work effectively both independently and as a collaborative team member, with minimal supervision.
- Maintain a strong customer service focus when interacting with all stakeholders.
- Effectively communicate complex HR or administrative processes and topics within the organization.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
Yes
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on July 21, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
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