Implementation Coordinator

Introduction

Do you want to join an organization that invests in you as an Implementation Coordinator? At AdvantageTrust, a division of HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

AdvantageTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Implementation Coordinator like you to be a part of our team.

Job Summary and Qualifications

The Implementation Coordinator is responsible for consistent and accurate execution of implementation responsibilities to build trust and support member compliance and retention. Responsible for executing contract connections for non-acute members. Tracks implementation workstreams and data protects the overall process as a critical competitive advantage

What you will do in this role:

• Responsible for CRM maintenance contract uploads to denote account implementation lifecycle
• Support vaccine contract onboarding, non-medical contract connections, and distribution alignment through preparation and completion of required documentation as needed
• Manages LOC submissions and supplier notifications deriving from module, formulary, and audit-based implementations for assigned grade accounts
• Maintenance of physician office LOC requests and submissions for assigned grade accounts
• Responsible for assigned non-medical contract connections and success rate of the account implementation
• Support distribution onboarding through module-based implementation
• Cross reference knowledge to offer optimized solutions based on member and/or rep scenarios
• Maximizing full member value with portfolio knowledge based on COT, specialty, and distributor along with priority level of risk or opportunity
• Support implementation maintenance process: reviews sales tracings in reporting
• Support both programmatic and project-based scalable implementation & post-implementation work that delivers value to all stakeholders
• Open communication within and across department/s to recognize risk in relationships, partnerships, and the business
• Open communication within and across department/s to recognize risk in relationships, partnerships, and the business
• Assist in member support ticket triage to ensure efficient response to all stakeholder inquiries
• Perform other duties as assigned
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

What qualifications you will need:

• High School Graduate/Equivalent – Required
• 3+ years of experience in Healthcare Industry - Preferred
• Basic understanding of Excel
• Ability to exercise discretion and work independently
• Strong math and deductive reasoning skills
• Efficient written communications skills
• Or equivalent combination of education and/or experience

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Implementation Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.