Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope of Position
To further develop the air and ocean import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.
Major Duties and Responsibilities
Operations
- Create and maintain an effective department organization chart, which is designed for flexibility and growth.
- Work with operations management on capacity, efficiency issues and status of the team.
- Monitor and improve key departmental productivity indicators.
- Stay current with developments and changes in regulations and company offerings
- Have thorough knowledge of the Air and Ocean Import product.
- Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
- Attend the weekly branch Sales meeting and facilitate discussions on Ocean Import with market updates and trends.
- Take an active role in the transition of new business/ updates to existing business
Finance
- Review department P&L on a monthly basis and understand composition of clients, revenue per account
- Grow department Revenue in line with District budget target and management expectations.
- Preparation of annual department budget and execution to it
- Ensure company credit procedures are followed and utilized effectively
- Ensure accounting exceptions are cleared timely
People
- Create a culture of teamwork, elite customers service and accountability
- Conduct timely and effective annual reviews along with development plans for the team
- Prepare, execute and communicate department tactical business plan and goals
- Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
- Mentor and develop
Compliance
- Promote compliance by diligently following all company policies, regulations and in being the role model of integrity and pride for all employees
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and training
Customer
- Maintain a healthy sales pipeline by driving the development of new business opportunities
- Ensure customer requirements are documented and understood within the department
- Ensure customer reviews and scorecards are completed and updated in CRM
- Communicate clearly and often with sales, AM on market demands and department status
Qualifications
- Must have a minimum of 5 years experience leading teams
- Must be legally authorized to work in the United States
- Excellent written and verbal communication
- Comfortable with numbers and basic mathematical skills
- Experience and familiarity with Departmental Profit and Loss Statements
- Ability to multi-task and prioritize throughout the workday
- Strong market and competition knowledge
- Strong organizational skills
- Analytical with attention to detail
- Effective interpersonal skills
- Willingness to contribute to ad hoc projects and assist team members
- Ability and desire to learn new software and technologies
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
