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Information Technology Manager (Manager III, Grade M3)

Montgomery County, MD
$95,788 - $115,213 a year
Montgomery County, Maryland
2 weeks ago

About the Position








The expected salary range for this role upon hire is $ $95,788 to $15,213.

WHO WE ARE
Safety, sustainability, and economic development are the hallmarks of the Montgomery County Department of Permitting Services (DPS). The department issues approximately 40,000 building permits a year and conducts thousands of inspections by local code officials. With a staff of about 240 employees, DPS’ five divisions include: commercial building construction; customer support and outreach; land development; residential construction and fire code compliance; and zoning and code compliance. From its award-winning programs to providing excellent customer service in the office and in the field, DPS’s commitment to its customers is summed up by its tagline: “Your Project Partner.”

WHO WE ARE LOOKING FOR
The Department is seeking a Manager III (Download PDF reader) (Information Technology (IT) Manager) to join the Information Technology Services Unit. An individual with experience in the information technology field that encompasses the most sophisticated and state-of-the-art applications in systems design, computer languages, operating systems, database management, and implementation. A multifaceted individual who has the technical knowledge, experience, and skillsets to direct the operations, resources, and staff of the department’s IT unit.

What You'll Be Doing



Manage the Department of Permitting Services’ Information Technology Services Unit, which is responsible for the department’s IT infrastructure and providing support to the department staff.

  • Provide leadership and guidance for the development, implementation, management, and support of IT activities needed to meet department goals, initiatives, and business objectives.

  • Manage a team of IT specialists – both County employees and contractors – with varying technical knowledge and experience levels. Prioritize work assignments and coordinate activities to meet deadlines. Review staff’s work, provide guidance and mentoring, implement professional development, and evaluate performance.

  • Oversee the research, design, and development of business processes, programs, or applications that will meet specific department requirements. Oversee the testing, installation, deployment, and evaluation of processes and applications.

  • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures. Develop and/or modify existing processes, procedures, policies, controls, and standards to improve operations and services or in response to changes to technology, requirements, guidelines, or regulations.

  • Develop strategies to ensure compliance with department/County data security policies and regulations; recognize, study, and seek solutions to resolve potential and real problems.

  • Recommend and purchase hardware, software, and professional services to support initiatives and business objectives; oversee the deployment, implementation, maintenance, use, and evaluation of IT equipment, hardware, software, and services purchased or contracted. Maintain an accurate account of equipment and supplies.

  • Manage a planned refreshment and replacement cycle and ensure continuity of computer and IT services for the department staff and public users.

  • Coordinate and collaborate with the County IT department (TEBS, Technology and Enterprise Business Solutions) to ensure compliance with County guidelines and regulations, and compatibility with County-wide systems.

  • Work closely with the department’s senior management team to ensure needs and priorities are met. Reports to the director.

  • Work to build strong teamwork relationships with other County departments, state and local jurisdictions, stakeholders, and customers.

  • Other related duties.

This position requires the ability to attend meetings or perform work at locations outside the office
.

Minimum Qualifications



Experience: Five (5) years of progressively responsible professional experience in the development and analysis of complex electronic data processing and telecommunications systems for a variety of needs along with experience in enterprise-wide IT management for programmatic and administrative issues.

Education
: Graduation from an accredited college or university with a Bachelor’s Degree.

Equivalency
: An equivalent combination of education and experience may be substituted.

Preferred Criteria, Interview Preferences


All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Referred List, and may be considered for an interview.

Preference for interviews will be given to applicants with experience in the following:

  • A bachelor’s or master’s degree in computer engineering, Computer Science, Information Technology, or a related field.

  • Knowledge and experience working in a permitting operations environment, including enforcement systems and basic processes.

  • Knowledge of Infor Public Sector, Project Doc, Documentum, Oracle, Crystal Reports, and GIS.

  • Experience in contracting and procurement.

  • Experience managing a team of IT specialists.

  • Experience delivering high-level oral presentations and preparing high-level, detailed written reports.

  • Experience with change management and leading innovation using latest technology

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at [email protected]. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

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