Job Title: Intake Coordinator
Location: Thrive Now Recovery Center – Iowa City, IA
Employment Type: Full-Time; Salary
Schedule: Monday–Friday; some evening or weekend hours may be required
Make a Difference from Day One.
At Thrive Now Recovery Center, we believe in compassion, structure, and accountability. As an Intake Coordinator, you’ll be the first point of contact for individuals beginning their recovery journey—and a key player in building trust, hope, and momentum.
What You’ll Do:
- Conduct client screenings and biopsychosocial assessments
- Collaborate with medical and clinical teams to determine level of care
- Facilitate new client orientation and support documentation completion
- Develop and manage individualized treatment plans and SMART goals
- Provide case management services and care coordination
- Lead supportive group counseling sessions
- Maintain accurate and timely clinical records
- Be a vital part of a values-driven, interdisciplinary treatment team
What You Bring:
- Bachelor’s degree in human services or a related field (required)
- 2+ years’ experience in SUD, behavioral health, or case management (preferred)
- Knowledge of 12-Step or dual diagnosis models (preferred)
- Excellent communication, organizational, and documentation skills
- CPR and First Aid certification (or ability to obtain within 30 days)
- Preferred: Current tCADC, CADC, or equivalent behavioral health certification in Iowa
Why Thrive Now:
- Mission-driven team that values kindness, excellence, and teamwork
- Opportunity to directly impact lives and support recovery in real-time
- Competitive compensation and professional development
- Supportive environment with training and growth opportunities
Work Environment:
- Indoor, clinical setting
- Requires standing, walking, lifting (up to 50 lbs occasionally)
- Frequent communication via email, phone, and video
Equal Opportunity Employer
Thrive Now is proud to be an Equal Opportunity Employer. We value a diverse team and inclusive culture.
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