Internal Communications Coordinator

Aeroflow Health – Internal Communications Coordinator

At Aeroflow Health, our talented and innovative team is transforming the home medical equipment industry. Our patient-first approach, driven by cutting-edge technology and seamless delivery platforms, has positioned us as a leader in our field. Recognized on the Inc. 5000 list of fastest-growing companies in the U.S., we are one of the nation’s top healthcare companies continually evolving to better serve our patients.

As we grow, so does our commitment to fostering an exceptional employee experience. We’re dedicated to maintaining Aeroflow as a premier employer in Western North Carolina by continuously enhancing our workplace, ensuring our employees have the best environment to thrive and make a meaningful impact every day.

The Opportunity

• Within Aeroflow, the Employee Experience & Engagement team is dedicated to creating a workplace where employees feel seen, heard, and valued. This team is comprised of the Employee Experience & Engagement Manager and the Internal Communication Coordinator.
• The team’s mission is to foster an exceptional employee experience by championing initiatives that drive engagement, appreciation, and connection. From employee recognition programs to engagement campaigns and impactful communications, this team ensures that Aeroflow employees feel supported, celebrated, and connected to the company’s mission.
• Our primary customers are Aeroflow employees, team leaders, and executive leadership. We support these groups by delivering thoughtful engagement initiatives, employee recognition opportunities, and clear, timely messaging for key company updates and organizational change.
What makes this team special is our relentless focus on employee experience and culture. We do more than share updates - we create moments of celebration, recognition, and connection.

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Your Primary Responsibilities

We are currently seeking an internal communications coordinator to join our growing team. Internal Communications Coordinator is typically responsible for

• Create and Manage Internal Content: Develop compelling content for the intranet, newsletters, rotating slides, and other internal communication platforms to ensure employees stay informed and engaged.
• Assist in Content Planning & Editorial Calendars: Support the development of communication timelines, ensuring messages are well-coordinated and aligned with company priorities.
• Enhance Internal Communication Channels: Maintain and update digital platforms, ensuring messaging is clear, consistent, and accessible to employees.
• Promote Employee Engagement Programs: Partner with the Engagement Team to highlight recognition programs, company events, and team-building initiatives.
• Measure Impact & Gather Feedback: Track engagement metrics and employee feedback to continuously refine and improve internal communications.
• Ensure Brand & Culture Alignment: Support messaging that reflects Aeroflow’s values, culture, and brand identity across all internal communications.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Other job duties assigned

Skills for Success

• Exceptional writing and editing skills across multiple formats (email, presentations, newsletters).
• Strong business acumen and an understanding of corporate strategy.
• Demonstrated experience in crafting, editing, and distributing communications intended for mass distribution.
• Project management expertise, with the ability to effectively prioritize and manage multiple projects.
• Proficiency in Google Suite, Microsoft Office, and other communication tools (e.g., intranet platforms, email marketing platforms, Google Sites).
• Basic graphic design skills are a plus.
• Ability to thrive, adapt, and work in a fast-paced, multi-site, and fluid environment.

Required Qualifications

• Bachelor’s degree in Communications, Public Relations, or related experience.
• 3+ years in internal communications or a similar corporate role.
• Proven ability to translate strategies into clear, engaging messages.
• Strong writing and content creation skills with the ability to develop engaging, employee-focused messaging.
• Experience managing digital communication platforms such as intranets, newsletters, or email updates.
• Ability to assist in content planning and maintain an editorial calendar.
• Comfortable working with leadership to refine messaging that resonates with employees.
• Basic knowledge of analytics and measuring communication effectiveness is a plus.
• Experience in a company with remote employees or multiple locations is a plus.

What we look for

We are looking for highly motivated, adaptable, and collaborative individuals who are passionate about fostering a positive employee experience. The ideal candidate is a proactive problem-solver who thrives in a fast-paced, high-growth environment. This person should be an empathetic listener and creative thinker with the ability to engage diverse audiences and inspire meaningful connections.

Key traits we value include:

• Motivated self-starter with a drive to create impactful internal communication strategies that keep employees informed and inspired.
• Collaborative team player who values input from colleagues and partners across the organization.
• Innovative storyteller who brings fresh ideas to communication campaigns, leadership messaging, and change management initiatives.
• Empathetic communicator who understands the importance of employee morale and crafts messages that uplift, connect, and inspire.
• Adaptable changemaker who thrives in a dynamic, ever-evolving workplace and can pivot messaging to meet the needs of a fast-paced environment.

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.