For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.
Specialties:
As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:
- Pressure Management
- Isolation Valves & Actuation
- Control Valves & Regulators
- Process Control & Safety Systems
- Oil & Gas Automation– fiscal custody metering, controls, and SCADA
- Reliability Solutions & Services
- Specialty Pumps & Rotating Equipment
- Instrumentation
- Maintenance & Repair Services
Job Title: IT Desktop Support Technician
- Diagnose, research, and resolve endpoint technical issues
- Responsible for deskside and remote support for operating systems, local applications, and access to a server or cloud-based applications
- Utilize, create, and maintain documentation for existing and new systems
- Travel to remote Company business sites as needed
- Configure and support company softphones and telephony systems
- Works on special projects or research as needed.
- Support Cybersecurity tools
- Assist with LAN/WAN management
QUALIFICATIONS:
Education/Knowledge:
- Associate degree in STEM field or equivalent experience
- Strong knowledge of operating systems
- Strong knowledge of M365 and other desktop-based and cloud-based applications
- Strong knowledge of TCP/IP networks
- Strong knowledge of Active Directory concepts and administration utilities
- Strong troubleshooting skills
- Current Certification: A+, Network+, Security+, Cisco, Microsoft or ITIL
Experience/Skills:
- One year experience troubleshooting hardware, software, and networking
COMPETENCIES:
- Interest and aptitude for developing Cybersecurity skills
- Must be customer focused and team-oriented
- Solid verbal and written communication skills
- Able to handle multiple tasks simultaneously and prioritize
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
