IT Section Manager - Digital Process Innovation Manager

Major Functions

The County of Volusia is seeking a Digital Process Innovation Manager for the Information Technology division. This position will be responsible for identifying, designing, and implementing innovative digital solutions that enhance government operations and improve efficiency across departments. The role involves utilizing advanced technologies to rapidly develop custom applications, streamline processes, and drive digital transformation initiatives throughout the organization.

NOTE: The selected candidate must work extended hours when needed to complete critical projects and respond to county emergencies or activations.

Illustrative Duties

• Develops rapid prototypes and proof-of-concepts using modern development tools and platforms, including development assisted by artificial intelligence (AI).
• Designs and implements comprehensive digital solutions combining machine learning with traditional coding, acting as a solution architect and hands-on developer.
• Oversees the design, development and implementation of digital solutions from concept to deployment.
• Has an understanding of entire technical stacks and the role each part plays in a solution.
• Leverages machine learning and advanced technologies to find efficient ways to cut costs, and save time on processes.
• Measures and reports on efficiency gains, cost savings, and Return on Investment (ROI) of implemented solutions.
• Collaborates with departments to understand their workflows and identify opportunities for process improvement.
• Leads the identification, design, and implementation of digital solutions that enhance government operations.
• Serves as a bridge between technical teams and departmental stakeholders.
• Creates and maintains documentation for all developed systems and processes.
• Manages project teams when needed to implement larger initiatives.
• Stays current with emerging technologies and evaluates their potential application within county operations.
• Presents innovative solutions to leadership and provides demonstrations of implemented systems.

• May be assigned to other county locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Must adhere to Federal, State, County and Local ordinances.
• Responds to emergency situations.
• Performs other duties as assigned.

Minimum Requirements

Seven (7) years of experience in Computer Science, Information Technology, Business Administration, or related field in which three (3) of those years should be experience in process improvement, software development, or digital transformation.

OR

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field and three (3) years of experience in process improvement, software development, or digital transformation.

A comparable amount of training, education, or experience may be substituted for the minimum requirements.

Must possess and maintain a valid driver's license at time of hire.

Must possess a valid Florida driver's license within 30 days of hire and maintain thereafter.

The preferred candidate, having met the minimum requirements; will have experience with process analysis and improvement methodologies, modern software development concepts and tools, AI-assisted development, Python, web technologies, application programming interfaces (APIs), containerization, high availability (HA) hosting and demonstrated ability to conceptualize and design digital systems.

NOTE: May be required to complete a pre-employment skills test.

Knowledge, Skills & Abilities

• Knowledge of process analysis and improvement methodologies.

• Knowledge of data analysis and visualization techniques.
• Knowledge of AI-assisted development techniques and tools.
• Strong knowledge of modern full-stack software development concepts and tools.
• Knowledge of rapid application development techniques.
• Strong analytical and problem-solving skills.
• Skilled in managing complex projects with multiple stakeholders.
• Skilled in Python, React, web technologies, and APIs.
• Ability to translate business needs into technical requirements.
• Ability to visualize solutions and think creatively.
• Ability to establish and maintain effective working relationships with the management staff and coworkers.
• Ability to independently manage projects and multi-task within schedules.
• Ability to express ideas clearly and concisely, orally and in writing to groups and individuals.
• Ability to respond to emergency situations.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to work under stressful conditions.
• Ability to interact effectively with others.
• Demonstrated ability to conceptualize and design digital systems.
• Excellent communication skills with both technical and non-technical audiences.
• Must be able to relocate to other county locations based upon operational needs.

Mental Demands: Ability to read and comprehend technical and professional journals and manuals; letters, memos, abstracts, instructions; schematics, flow charts. Ability to perform general mathematical functions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak publicly; conversant in theory and practices of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail.

Physical Demands: Light to medium work. Ability to see, hear, talk, finger dexterity. Ability to bend, stoop, and reach. Ability to push, pull and/or carry up to 40 pounds. Major visual functions are acuity, far and near, field of vision, and accommodation. Visual acuity (peripheral vision and depth perception) necessary to operate a motorized vehicle.

Environmental Demands: Inside work.

• Medical
• Dental
• Vision
• Flexible Spending Account

HOLIDAYS
The County of Volusia observes the following holidays annually:

• New Year's Day
• Martin Luther King Day
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving (and day after)
• Christmas

• Tuition Reimbursement
• Onsite Wellness/Fitness Center
• Computer Purchase Program
• Direct Deposit Payroll

Temporary and intermittent employees are not paid for holidays and are not eligible for benefits.