Key Account Manager

Main tasks and responsibilities

Implement Group's safety, health, sustainability culture in the responsible area. Take actions to achieve safety, health and sustainability target, continuously maintain a good performance.

To represent as key customer responsible when appointed for defined key customer.

Dealer performance review and distribution channel monitor, setup dealer develops program and cooperation with dealer.

Keep and improve customer satisfaction with current key accounts.

Communicate with potential customers.

Collect competitor's information.

Analysis of market, proposal for product modification/update.

Market development activity.

Technical seminar arrangement.

To achieve "to be customer First in Choice" of the market by value added and care service to the current and potential customers.

To enhance the team working spirit, fairness and respect individuals in the organization.

Follow the company policies as stated in The Epiroc Way, including the Code of Conduct and Compliance issues.

Competences, skills and experience

Experience in KA key account management, development, or sales;

At least 8 years of sales or product support experience

Industry background in mining

Working experience in relevant company

Behaviors

Good Analytical skills

Proactive, can work under pressure

Self-starter, Result-driven

Having astute safety awareness and complying with safety regulations of company and customer sites

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at