Lead Change Specialist

General information

Description & Requirements

ManTech seeks a motivated, career and customer-oriented Lead Change Specialist to join our team in Doral, FL.

Responsibilities include but are not limited to:

• The Lead Change Specialist is recognized as a subject matter expert in change management, possessing extensive experience and deep expert knowledge in the planning, assessment, authorization, and implementation of complex enterprise-wide changes

• Have a comprehensive understanding of change management principles, coupled with a strong grasp of ITIL-informed best practices, organizational standards, and industry trends

• Lead the development and continuous improvement of the Change Management Program, ensuring alignment with strategic objectives and fostering a culture of controlled and efficient change across the organization

• Provide expert guidance and hands-on mentorship to other Change Specialists and members of the Change Advisory Board (CAB), ensuring that change initiatives are evaluated and implemented effectively

• Develop and refine advanced change policies, procedures, and tools, leveraging automation and data-driven insights to optimize change processes and minimize risk

• Serve as a key liaison and trusted advisor between Technical Teams, business stakeholders, and executive leadership, ensuring clear communication, collaboration, and alignment throughout the change lifecycle

• They champion the integration of change management with other IT Service Management (ITSM) processes, driving a holistic and proactive approach to service delivery and ensuring compliance with all applicable regulations and industry standards

Minimum Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field or 4 years of additional experience in lieu of a degree.

• 12+ years years of relevant Change Specialist IV experience.

• Extensive experience with enterprise-level change management tools and platforms, including experience with customization, integration, and automation.

• ITIL 4 Managing Professional or Strategic Leader certifications are required, demonstrating advanced knowledge and expertise in IT Service Management.

• Demonstrated experience in leading and facilitating Change Advisory Board (CAB) Meetings, managing high-risk changes, and mentoring junior team members.

• Experience in developing and refining change policies, procedures, and workflows, ensuring alignment with industry best practices and organizational standards.

Desired Qualifications:

• Master’s degree in Information Technology, Cybersecurity, or a related field, demonstrating a commitment to continuous learning and professional development.

• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

• Experience in automating change management processes and integrating change management with DevOps or agile-informed methodologies, enabling efficient and adaptable change practices.

• Experience in project management, particularly with methodologies like PMP, demonstrating the ability to manage complex change initiatives effectively.

• Familiarity with cloud infrastructure, cybersecurity principles, and advanced analytics for change performance monitoring, enabling proactive risk management and data-driven decision making.

• Experience in training and mentoring junior change management staff, fostering a culture of knowledge sharing and professional growth.

• Experience with Risk Management Frameworks and tools, enabling comprehensive risk assessment and mitigation throughout the change lifecycle.

Clearance Requirements:

• Must have an active/current Secret security clearance.

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time 

• Must be able to communicate, converse, and exchange information with peers and senior personnel 

• Constantly operates a computer and other office productivity machinery, such as a computer 

• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations 

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc