WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Review and distribute incoming credentialing applications and application responses, as well as accompanying documents and actions or redirects as necessary for follow-up.
Prepare credentialing and re-credentialing applications on behalf of physicians/providers for submission to managed care companies and other agencies.
Monitor the operations of a unit and provide input to the performance of individuals through feedback and recommendations.
Oversee the completion and submission of electronic and paper claim applications.
Communicate with internal and external customers, which includes bi-weekly calls with operational customers and payors.
Ensure compliance with state and federal billing regulations and report any suspected compliance issues to leadership.
Research Payor processes and online Payor participation in the Payor plans.
Review daily worklist reports from the credentialing system, and delegate work based on the findings.
Review outstanding high dollar credentialing account balances to ensure timely billing.
Work with leadership and patient accounting staff to improve processes, increase accuracy and create efficiencies to achieve overall goals.
QUALIFICATIONS
Required High School Diploma/GED
Preferred Associate's Degree
1 year Revenue cycle or insurance claims processing, and auditing and payment resolution Required
2 years Payor enrollment experienced, Microsoft and electronic credentialing database systems Required
1 year Consistent back round of employment and/or Life Experience with skill set as detail oriented, able to communicate clearly and professionally; possess strong organization and time management skills, and have excellent interpersonal, verbal, and written communication skills Required
1 year experience with online payer sites Required
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.