Intake Coordinator Job Posting
Job Title: Intake Coordinator
Location: Aliso Viejo, CA (In-Office)
Schedule: Full-Time | Monday–Friday | 8am-5pm
Company: Wound Docs – Mobile Advanced Wound Care
About Us
Wound Docs is a growing mobile wound care company based in Southern California. We collaborate with home health agencies, hospice agencies, PCPs, and skilled nursing facilities to provide advanced wound care and G-tube services directly to patients. Our mission is to improve healing outcomes through timely, expert-driven care delivered with compassion and professionalism.
Position Overview
We are seeking a dedicated and organized Intake Coordinator to join our administrative team in our Aliso Viejo office. This key role ensures a smooth intake process for patients by coordinating referrals, verifying insurance, and scheduling wound care services efficiently.
Key Responsibilities
· • Receive and process referrals
· • Communicate with nurses, providers, and referral sources regarding patient status
· • Verify insurance coverage and eligibility
· • Obtain prior authorizations when needed
· • Schedule and coordinate wound care visits
· • Accurately input patient data into our EMR system (Wound Ally)
· • Provide excellent customer service to internal and external stakeholders
Qualifications
· • Prior experience in healthcare intake or medical office coordination preferred, but not required — we are willing to train the right candidate
· • Familiarity with EMR systems (experience with Wound Ally is a plus)
· • Strong attention to detail and time management skills
· • Professional communication skills, both verbal and written
· • High school diploma or equivalent required
Compensation & Benefits
- Hourly Rate: $25 – $28/hour (based on experience)
- Benefits Package Includes:
· - Medical, Dental, and Vision Insurance
· - Paid Time Off (PTO)
· - 401(k) Retirement Plan
How to Apply
Submit your resume and a brief cover letter outlining your interest in the position to [your preferred email address or hiring portal]. We look forward to growing our team with someone who shares our commitment to excellence in patient care.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid sick time
- Paid time off
Medical Specialty:
- Wound Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
