Mary Lanning Hospital has implemented a new Applicant Tracking System. You may need to create a new candidate account if you have not created one since January 2023.
Job Description:
Seeking a full time Lead Patient Representative who is committed to world-class customer service, in a Medical Clinic setting.
This position is responsible for providing front-line leadership support for the front-line staff and for patients when visiting the clinic, this position will be responsible for:
- Timely, courteous, and accurate collection of patient information and all related documentation to complete registration, insurance verification and authorization, and medical scheduling procedures.
- Has advanced knowledge and understanding of patient registration and scheduling processes using the current electronic medical record.
- Schedules patient appointments, coordinating appointments with diagnostic tests, ancillary services, or other departments.
- Completes registration and check-in/out processes in a clinical setting.
- Cross-trained in points of service processes throughout the clinic, handles multiple tasks or projects simultaneously.
- Performing other duties as assigned.
This position is a great opportunity for an individual who is organized, attentive, and skilled at clear communication.
Position Requirements:
EDUCATION: GED or High School Diploma required, Associate Degree in Business or any other related field preferred.
EXPERIENCE: 1 year experience as a Patient Representative/Medical Clinic and/or Patient Rep/Scheduling Specialist-Medical Clinic required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
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