External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers. Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.
POSITION PURPOSE
Provide current, continuous, and timely revisions for processes, procedures, job aids, and training for Loan Operations and Lending Business Lines.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Develop a thorough understanding of the new DNA core for loan operations and lending activities for the Business for ongoing loan documentation guidelines, job aids and checklists.
- Coordinate and/or lead development for Director workflow and DNA and delivery of training via webinar or in person.
- Lead development and maintenance of loan documentation for guidelines, job aids and checklists used by Loan Operations and the Lending Business Operations.
- Partner with Information Technology to troubleshoot, modify, and enhance functionality of Director using the Share Portal.
- Aid in lending related projects as needed from time to time.
- Coordinate and/or lead development for lending training for future M&A events.
- Actively support the Support – Lending Assistant email box.
- Provide support/help desk to resolve user challenges and to identify opportunities for Director and DNA implementation.
- Effectively demonstrate professional communication at all levels to achieve desired results.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent required (college degree desired)
EXPERIENCE REQUIRED: Experience in one or more aspects of consumer and commercial lending.
Prior training experience desired.
Prior written procedural and job aid experience desired.
KNOWLEDGE REQUIRED: Familiar with onboarding of loans and requirements.
Knowledge of Power Point Presentations & Loan documentation requirements would be a plus.
SKILLS/ABILITIES: Strong skills in planning, organizing, decision-making, and attention to detail.
Work or educational experience utilizing Microsoft Excel, Word, and PowerPoint.
Accurate
Analytical
Strong Time Management skills – effective at managing multiple priorities.
Ability to work both collaboratively and independently.
Highly organized
Excellent oral and written communication skills with solid organizational, interpersonal, analytical, and problem-solving skills.
Monday - Friday: 8:00AM - 5:00PM
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