Mailroom Clerk

At Westminster Canterbury of Richmond, you can learn, grow and make a lasting impact on residents and families. You’ll experience the support of a collaborative work environment and a sense of collegiality unlike any other!

We offer:

• A comprehensive benefits package including health, vision, dental and life insurance, 403B retirement savings with company match, vision and dental coverage.
• Work Life Balance: Full time/Day hours! Plus, you’ll accrue generous paid time off; short/long term disability and an employee assistance program.
• Amenities! Including an onsite gym, fitness classes, on site banking, and award-winning on-site childcare with school age virtual learning classes with a generous employee discount. For both full and part-time employees!
• Educational Assistance: We support your continuing education and career advancement by offering tuition reimbursement, for both full and part-time employees!
• Paid Time Off: Can be earned by both full and part-time employees!
• Branch On Demand Earned Wage Access

The Mailroom Clerk ensures that service is provided to customers in the mail room and throughout assigned areas
in the Materials Management Department that supports accurate and timely billing processes and supply
maintenance.

Hours: Monday - Friday 8:00 am - 4:30 pm.

Please note: We are not accepting agency calls or solicitations for this position.

MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:

• Program copy machines to provide quality, print attributes, and quantity of copies needed to meet print requests
• Validate that copy machines are properly working, order and add supplies as needed, and request service when needed
• Assist others in department with their job duties to accomplish department goals. Act as a backup to Materials Management Coordinator
• Deliver internal mail to appropriate locations. Assist customers with understanding where to place mail to ensure timely delivery
• Use postage machine and input proper information so that letter/package is sent in a way needed by the sender
• Reconcile USPS postage usage reports to the meter reports. Prepare a breakdown of postage charges for Accounting. Provide billing information to Accounting for resident charges and employee personal mail charges
• Reconcile UPS bill and breakdown of UPS charges for Accounting. Provide billing information to Accounting for residential and employee personal UPS charges
• Schedule piano tunings to keep equipment in good working order
• Be the subject matter expert (SME) for best ways to ship packages and send letters. Work with staff and residents to assure that packages are packed and taped to meet standards offered by USPS and UPS
• Be able to identify print jobs that may not meet Westminster Canterbury Richmond (WCR) standards and work with Public Relations Coordinator to make improvements to documents to meet the standards
• Additional duties as assigned

EQUIPMENT:

• Multiple copy machines
• Postage mailing machine and meter
• Computer
• Document folding machine
• Spiral binding machine
• Laminator

PHYSICAL REQUIREMENTS:

• Ability to lift 25 pounds without assistance, 26+ pounds with manual or mechanical assistance
• Ability to bend, stoop, reach and crawl under equipment as needed
• Ability to walk two miles per day pushing cart of up to 200 pounds

REQUIRED KNOWLEDGE, SKILLS AND ABILITY:

• Ability to work independently with minimal supervision
• Computer key-board skills
• Microsoft Office with an emphasis on Excel and Word
• Knowledge of copy machines and how jobs are input
• Demonstrated ability to provide outstanding customer service
• Ability to communicate in a clear, concise manner to all customer groups

DESIRED KNOWLEDGE, SKILLS AND ABILITY:

• Previous experience with printing and automated postage equipment

REQUIRED EDUCATION AND EXPERIENCE:

• High School Diploma

DESIRED EDUCATION AND EXPERIENCE:

• Six months copy machine printing experience
• Associate degree preferred

REQUIRED BEHAVIORAL COMPETENCIES:

• Ability to multi-task with frequent interruption
• Ability to set priorities
• Take self-directed action to remove barriers that enable quality work results
• Continually raise the standard of quality in the work of him/herself and others
• Exhibit professional attitude and behavior while interacting with customer groups
• Develop effective partnerships with customers and others