Thank you for your interest in La Bella, an award-winning day destination including winner of Best Day Day Spa in the Southeast United States. As the very first spa on the Space Coast and one of the first in Florida, we are proudly over 40 years strong in our quest to serve Brevard County. Our happiness culture is designed to “make life beautiful” with a positive and productive energy among our expert team for our very special clientele.
Step 1: Please honestly and thoroughly respond to each question.
Step 2: Please upload your resume when you fill out your online application. There will be a link at the bottom of the application to attach when you submit your application.
Step 3: Please take this free online personality quiz inspired by Myers-Briggs. Your results help us determine your unique strengths and how they may be best utilized. Once you receive your instant results, please email them to [email protected] and reference your name. Thank you.
Division/Department:
Skin Care Department
Reporting Relationship:
Dept. Leader/Spa Manager & Director
Professional Objectives:
To deliver the spa treatments according to protocols and rituals guaranteeing the guest the ultimate spa experience. Also, Estheticians must portray a professional self-image and perfect treatments/products technical knowledge and skills. Invest in self education by becoming a multi-tasking skin care specialist.
Position Activities and Responsibilities:
- Performs all facial treatments recommended by analyst
- Ability to perform all facial treatments offered on the spa menu according to protocols and rituals
- Interacts cooperatively with other spa team members to provide a seamless guest experience
- Presents warm, gracious and professional persona towards guests and co-workers
- Adheres to a high professional image standard such as dress, grooming, language, and lifestyle
- Practices the highest standard of sanitation, neatness, and visual presentation
- Actively builds repeat clientele
- Attends and participates in all general and team meetings
- Assists with laundry and spa cleaning, even if an assistant is available
- Maintains treatment room inventory and other organizational tasks
- Attends all in-house training and commits to outside continuing education
- Participates in all aspects of marketing/special events planning and execution
- When asked, evaluates potential new team members for various positions
- Assists new team members
- Completes daily check list of cleaning obligations and abides by all county, state and local laws and regulations regarding sanitation, cleanliness, and safety.
- Adheres to work schedule and has good work ethics
- Is a team player and assists others whenever asked
- Maintains a positive and professional attitude
- Sets and achieves goals and targets
Desired Qualifications:
- Valid esthetic license
- Highly desirable special skills of facial protocols and knowledge of aromatherapy
- Guest service oriented with the ability to deliver the ultimate spa experience
- Experienced with facials including the use of esthetic equipment such as: galvanic, light therapy etc.
- Ability to follow protocols and directions
Behavioral Characteristics:
- Guest service oriented
- Enjoys team environment and interaction with co-workers
- Excellent communications skills
- Flexible and cooperative
- Good organizational skills and follow-through
- Able to multi-task and improvise on the spur of the moment
- High energy, able to work in a fast paced environment
- Good with time management, prompt, completes treatments within assigned time
- Good sense of humor
- Self-motivated and positive
- Able to work well under pressure
- Seeks out knowledge and enjoys learning/strives for professional growth
Performance Expectations:
- Monthly target and goal achievements +/_
- Average service volume per guest:
- Average service upgrades per guest:
- Average home care volume per guest:
- Guest retention rate:
- Referral generation rate:
- Attendance
- Guest satisfaction rating
- Knowledge and skills
- Attitude
- Image
Other expectations are outlined in the performance review.
